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From 04/14/2020 to 05/13/2020

05/13/2020

09:10 PM Support #4527 (New): wrong name showing in pay bill ID
1. Description of problems: wrong name showing in pay bill ID
2. How it generates: When officer presses 'Submit' but...
Evan Sharif
08:51 PM Support #4526 (New): Invalid configuration data problem CAO Foreign Affiars
1. Description of problems: Invalid configuration data problem
2. How it generates: When officer presses 'Submit' bu...
Evan Sharif
08:40 PM Support #4525 (New): GPF code blocking not found (dao sunamganj)
1. Description of problems: GPF code blocking not found for Education engineer department
2. How it generates: When...
Evan Sharif
06:26 PM Bug #4523 (New): Staff bill EFT
1. Description of problems:DDO module need to start at Govt college Alfadanga.
2. How it generates:
3. Solution :Re...
Benamin Mukammel
06:23 PM Support #4522 (New): SFC NAVY budget problem
1. Description of problems:Budget vs actual report showing wrong in 4112101 economic code.
2. How it generates:
3. ...
Benamin Mukammel
06:20 PM Support #4521 (New): RHD Tangail bill entry problem.
1. Description of problems:Insufficient budget .
2. How it generates:While doing bill.
3. Solution :Distribution ...
Benamin Mukammel
06:18 PM Support #4520 (New): self bill submission
1. Description of problems:Self bill submission user id password forget.
2. How it generates:
3. Solution :Instruct...
Benamin Mukammel
04:54 PM Support #4519 (New): Budget entry and iBAS++ Support support
Budget entry, iBAS++ Support, Finance Divexision & Line Ministries Tapas Kumar
02:52 PM Support #4518 (New): 42bir@STAFF ddo MODULE USER ID
1. Description of problems:STAFF ddo MODULE USER ID
2. How it generates:User id/pw not found
3. Solution :37 bir is...
Sabya Sachee
02:35 PM Support #4517 (New): 43 Indep Fd Coy Engrs
1. Description of problems:NID not found in pay fixation
2. How it generates: Pay fixation not found
3. Solution :P...
Sabya Sachee
02:33 PM Support #4516 (New): 46 Bde @ NID issues
1. Description of problems:NID not found in pay fixation
2. How it generates: Pay fixation not found
3. Solution :...
Sabya Sachee
01:20 PM Support #4515 (New): DDO Open UAO Bilaichhari With Code Permission
1. Description of problems: DDO not found in Token entry
2. How it generates: When Others Token entry
3. Solution :...
Rony Md. Sohel Sharif Talukdar
12:44 PM Support #4514 (New): Code Permission at DCA Khulna
1. Description of problems: code not found in bill/Journal entry screen
2. How it generates: N/A
3. Solution : code...
Mossanna Argon
12:43 PM Support #4513 (New): DDO-USer ID Open

1. Description of problems- User-id needed for DDO staff bill entry
2. Solution- Opened DDO user-id "ddoagricu...
Mossanna Argon
12:24 PM Support #4512 (New): DDO User-ID open
1. Description of problems- User-id needed for DDO staff bill entry
2. Solution- Opened DDO user-id "ddoc180ir1tz9...
Sajan Das
12:23 PM Support #4511 (New): Roads Bogra- Report -Problem
1. Description of problems: Report dose not show proper data
2. How it generates: W
3. Solution : Refereed to Shaki...
Mossanna Argon
11:53 AM Support #4510 (New): DDO Open UAO Kutubdiya With Code Permission
1. Description of problems: DDO not found in Token entry
2. How it generates: When Others Token entry
3. Solution :...
Rony Md. Sohel Sharif Talukdar
11:51 AM Support #4509 (New): Month Close Problem (April-2020) at DAO Jessore
1. Description of problems:Bill(s) remians without issuing cheque(s) Token, EFT, cannot close
2. How it generates: W...
Mossanna Argon
11:50 AM Support #4508 (New): insufficient Budget Problem at DAO Jessore
1. Description of problems: Insufficient Budget Problem
2. How it generates: When Online bill Submit
3. Solution : ...
Mossanna Argon
11:49 AM Support #4507 (New): DDO Open DAO Bandarban With Code Permission
1. Description of problems: DDO not found in Token entry
2. How it generates: When Others Token entry
3. Solution :...
Rony Md. Sohel Sharif Talukdar
11:43 AM Support #4506 (New): insufficient budget problem DAO Brahmanbaria
1. Description of problems: Insufficient Budget Problem
2. How it generates: When Online bill Submit
3. Solution : ...
Rony Md. Sohel Sharif Talukdar
11:14 AM Support #4505 (New): 12bengal@Staff DDO module
1. Description of problems:STAFF ddo MODULE USER ID
2. How it generates:User id/pw not found
3. Solution :37 bir is...
Sabya Sachee
11:13 AM Bug #4504 (New): GPF Subscription Problem and code not found at DAO Magura
1. Description of problems: GPF Subcription not found
2. How it generates: When bill entry
3. Solution : DDO - codi...
Mossanna Argon
11:06 AM Support #4503 (New): GPF Subcription Problem UAO Hathazari
1. Description of problems: GPF Subcription Double
2. How it generates: When bill entry
3. Solution : DDO - coding ...
Rony Md. Sohel Sharif Talukdar
11:06 AM Support #4502 (New): Code Permission at UAO Sundarganj(3111303)
1. Description of problems: code not found in mill entry screen
2. How it generates: N/A
3. Solution : code block w...
Mossanna Argon
11:01 AM Support #4500 (New): Need NID Merge for an Officer UAO Parbatipur
1. Description of problems: Smart Card and 17 digit ID-- Two ID Have Transection.
2. How it generates:
3. Soluti...
Mossanna Argon
10:58 AM Support #4499 (New): Credit Scroll import problem at UAO Hakimpur
1. Description of problems: credit scroll File not Import
2. How it generates: When click Import
3. Solution : corr...
Mossanna Argon
10:57 AM Support #4498 (New): Credit Scroll import problem at UAO Bochaganj
1. Description of problems: credit scroll File not Import
2. How it generates: When click Import
3. Solution : corr...
Mossanna Argon
10:47 AM Support #4497 (New): Credit Scroll Import Problem DAO Chandpur
1. Description of problems: credit scroll File not Import
2. How it generates: When click Import
3. Solution : corr...
Rony Md. Sohel Sharif Talukdar
10:39 AM Support #4496 (New): 37 bir jossor:Staff DDO module
1. Description of problems:STAFF ddo MODULE USER ID
2. How it generates:User id/pw not found
3. Solution :37 bir is...
Sabya Sachee
10:13 AM Support #4495 (New): More than one ddo found at DAO Nilphamari
1. Description of problems: More than one ddo found
2. How it generates: ddo module bill entry
3. Solution : Assign...
Mossanna Argon
09:49 AM Support #4494 (New): Code Permission at UAO Lohagora(Narail)-3111316
1. Description of problems: code not found in mill entry screen
2. How it generates: N/A
3. Solution : code block w...
Mossanna Argon

05/12/2020

11:11 PM Support #4493 (New): user id deactivation@ 101 Fd Amb
Dear Vaiya,
Please de-activate Imprest Holder User ID of 101 Fd Amb due transfer issue.
User ID is given bellow:...
Sabya Sachee
11:01 PM Support #4492 (New): ddo issuess@afc raangpur
1. Description of problems:ddo issues
2. How it generates:DDO not generated
3. Solution :DDO open request email tra...
Sabya Sachee
10:59 PM Support #4491 (New): merge issues@ssc ctg
Offical Treasury Return (TR) procedure done..
Need to delete wrong entry army no as following..
Month:April 2020
...
Sabya Sachee
10:40 PM Support #4490 (New): bondor post office ctg@forget password
1. Description of problems: invalid password
2. How it generates:forget password
3. Solution :suggested accordingly...
Sabya Sachee
10:38 PM Support #4489 (New): AFC cumilla@ddo issues
1. Description of problems:ddo issues
2. How it generates:DDO not generated
3. Solution :DDO open request email tra...
Sabya Sachee
10:37 PM Support #4488 (New): 12 fdwrkshop@defence service Allowance
1. Description of problems: defense service Allowance not updated with time scale
2. How it generates: lake of info/...
Sabya Sachee
08:43 PM Support #4487 (New): marge NID uao dirai, sylhet
1. Description of problems: could not submit bill properly for two outstanding NID
2. How it generates: When offic...
Evan Sharif
08:39 PM Support #4486 (New): ddo open problem of cao agriculture project
1. Description of problems: new project ddo open
2. How it generates:
3. Solution : Guide and instruct to CAO Agri...
Evan Sharif
08:36 PM Support #4485 (New): DDO open for DCA sylhet new sadar upozila education office
1. Description of problems:
2. How it generates:
3. Solution : DDO open for new upazila education office
4. How...
Evan Sharif
08:32 PM Support #4484 (New): Month close problem uao dhormopasha
1. Description of problems:Bill(s) remians without issuing cheque(s) Token, EFT, cannot close
2. How it generates: ...
Evan Sharif
05:27 PM Support #4483 (New): staff Festival bill by EFT CGDF pay points.
1. Description of problems:Staff festival bill by eft cgdf pay points.
2. How it generates:
3. Solution :Discuss th...
Benamin Mukammel
05:25 PM Support #4482 (New): JCO ORS's monthly bill submission.
1. Description of problems:JCO ORS's monthly bill submission.
2. How it generates: while requisition submitted.
3. ...
Benamin Mukammel
05:21 PM Support #4481 (New): DDO user id open.
1. Description of problems- User-id needed for DDO staff bill entry
2. Solution- Opened DDO user-id "ddoafcnavykhuln...
Benamin Mukammel
01:42 PM Feature #4480 (Resolved): Corona Subsidy- Menu Management And Configuration
Following Menu Need to create:
1.Import Corona Subsidy From PMO
URL:/Subsidy/Subsidy/ImportSubsidy
2.Verify Im...
Mahfuzur Rahman
01:39 PM Feature #4480 (Resolved): Corona Subsidy- Menu Management And Configuration
Mahfuzur Rahman
12:39 PM Bug #4479 (New): Month Close Problem (April-2020) at DAO Jessore
1. Description of problems: Bills Remain Without Issuing Cheque(S)Token EFT,Cannot Close
2. How it generates: When M...
Mossanna Argon
12:23 PM Support #4478 (New): DDO User-ID open
1. Description of problems- User-id needed for DDO staff bill entry
2. Solution- Opened DDO user-id "ddodtldhk" , ...
Sajan Das
12:16 PM Bug #4477 (New): All DDO Mapping at DAO Kurigram

Description of problems : all DDO Not found in bill/Token Entry
How it generates :
Solution : Map Post Ddo By ...
Mossanna Argon
12:13 PM Support #4476 (New): Code Permission at DAO Magura(1250303000000-8112201, 1111101,7215101)

Description of problems : Bill entry code not found
How it generates :
Solution : DDO Coding Block mapping
I...
Mossanna Argon
12:00 PM Support #4475 (New): Need NID Merge for an Officer DCA Rangpur
Description of problems :
How it generates : Masterdata Save-- NID Does not exist in payfixation
Solution : Mer...
Mossanna Argon
11:47 AM Support #4474 (New): Festival bill problem uao madhabpur
1. Description of problems: Festival bill showing blank
2. How it generates: When officer presses 'Submit' button
...
Evan Sharif
11:34 AM Support #4473 (New): Invalid configuration data at DCA Rangpur
Description of problems : Invalid configuration data.
How it generates : Online bill submission
Solution : NID ...
Mossanna Argon
11:31 AM Support #4472 (New): Month Closed UAO Sonaimuri
1. Description of problems: Bills Remain Without Issuing Cheque(S)Token EFT,Cannot Close
2. How it generates: When M...
Rony Md. Sohel Sharif Talukdar
11:26 AM Support #4471 (New): Month Closed Problem UAO Begumganj
1. Description of problems: Bills Remain Without Issuing Cheque(S)Token EFT,Cannot Close
2. How it generates: When M...
Rony Md. Sohel Sharif Talukdar
11:21 AM Support #4470 (New): Month Closed Problem UAO Hatiya
1. Description of problems: Bills Remain Without Issuing Cheque(S)Token EFT,Cannot Close
2. How it generates: When M...
Rony Md. Sohel Sharif Talukdar
11:17 AM Support #4469 (New): Month Closed Problem UAO Satkania
1. Description of problems: Bills Remain Without Issuing Cheque(S)Token EFT,Cannot Close
2. How it generates: When M...
Rony Md. Sohel Sharif Talukdar
11:16 AM Support #4468 (New): insufficient Budget Problem at UAO Sagata
1. Description of problems: Insufficient Budget Problem
2. How it generates: When Online bill Submit
3. Solution : ...
Mossanna Argon
11:13 AM Support #4467 (New): Month Closed Problem UAO Porshuram
1. Description of problems: Bills Remain Without Issuing Cheque(S)Token EFT,Cannot Close
2. How it generates: When M...
Rony Md. Sohel Sharif Talukdar
10:54 AM Support #4466 (New): Bill Journal problem at UAO Sarsha
Description of problems : Bill journal code not found
How it generates :
Solution : define correct DDO and get c...
Mossanna Argon
10:42 AM Support #4465 (New): Code Permission at DAO Lalmonirhat(1250303000000-8112201)
1. Description of problems: code not found in mill entry screen
2. How it generates: N/A
3. Solution : code block w...
Mossanna Argon
10:02 AM Bug #4464 (New): EFT Return but not shown in EFT Re-order entry at UAO Pirganj(Rangpur)
Description of problems :
How it generates : Eft reorder entry
Solution : Problem forwarded to tanvir vai, he solve...
Mossanna Argon
09:59 AM Support #4463 (New): EFT Return but not shown in EFT Re-order entry at UAO Gangachara
Description of problems :
How it generates : Eft reorder entry
Solution : Problem forwarded to tanvir vai, he so...
Mossanna Argon
09:53 AM Support #4462 (New): Dr scroll (Cheque) upload at DCA Khulna
Description of problems : After dr scroll import not uploaded directly
How it generates :
Solution : Dr scroll ...
Mossanna Argon
09:51 AM Support #4461 (New): Dr Scroll Validate at DCA Rangpur
Description of problems : After dr scroll import not uploaded directly
How it generates :
Solution : Dr scroll ...
Mossanna Argon
09:45 AM Support #4460 (New): insufficient Budget Problem at DCA Rangpur
1. Description of problems: Insufficient Budget Problem
2. How it generates: When Online bill Submit
3. Solution : ...
Mossanna Argon
09:43 AM Support #4459 (New): insufficient Budget Problem at UAO kaliganj(Jhenaidha)
1. Description of problems: Insufficient Budget Problem
2. How it generates: When Online bill Submit
3. Solution : ...
Mossanna Argon
09:40 AM Support #4458 (New): More than one ddo found at DAO Magura
1. Description of problems: More then one ddo showing for staff pay bill (DAO Magura )
2. How it generates: when sta...
Mossanna Argon

05/11/2020

11:12 PM Support #4457 (New): code mapping PATC , new autonomous office
1. Description of problems: code not found in mill entry screen
2. How it generates: N/A
3. Solution : code block w...
Evan Sharif
10:07 PM Support #4456 (New): Economic code shows double.
1. Description of problems:Economic code shows double.
2. How it generates: When officer bill entry
3. Solution : D...
Benamin Mukammel
10:07 PM Support #4455 (New): Eidul fitar problem of home minister Asaduzzaman khan
1. Description of problems: showing code blocking error
2. How it generates: when officer trying to send Eid ul fit...
Evan Sharif
10:00 PM Support #4454 (New): JCO ORS information entry.
1.Description of problems:JCO ORS information entry.
2.How it generates:query about entering bank info.
3.Solutio...
Benamin Mukammel
09:55 PM Support #4453 (New): Month Close unposted data remains.
Description of problems:Month Close unposted data remains.
How it generates:while closing month.
Solution:from toke...
Benamin Mukammel
09:51 PM Support #4452 (New): DDO authorization budget check and bill.
1. Description of problems:DDO authorization bill not entered.
2. Solution : By Describing authorization budget chec...
Benamin Mukammel
09:43 PM Support #4451 (New): credit scroll roall back uao dhormopasha
1. Description of problems: wrong data import
2. How it generates: N/A
3. Solution : Roll Back Credit Scroll
4. Ho...
Evan Sharif
09:06 PM Support #4450 (New): Budget entry support
Budget entry, iBAS++ Support, Finance Division & Line Ministries Tapas Kumar
08:00 PM Support #4449 (New): merge issues@ssc ctg
Dear Vaiya,
Offical Treasury Return (TR) procedure done..
Need to delete wrong entry army no as following..
Mo...
Sabya Sachee
07:57 PM Support #4448 (New): user id creation for DDO MODULE of staff@HQ 46 indep inf Bde
HQ 46 indep inf Bde
DDO No: 2037450
Entry User: mdakarim
Approval user: mdasayed
Sabya Sachee
07:55 PM Support #4447 (New): user id creation@102 indep Bde Sig Coy
102 indep Bde Sig Coy
DDO No: 2037449
Entry User: mdramin
Approval user:kmmhaydar
Sabya Sachee
07:54 PM Support #4446 (New): 43 indep FD coy engr@user
43 indep FD coy engr
DDO No: 2037438
Entry User: mtahmed
Approval user:majkhaled
Sabya Sachee
07:54 PM Support #4445 (New): DDO Issues@afc cumilla
1. Description of problems:ddo issues
2. How it generates:DDO not generated
3. Solution :DDO open request email tra...
Sabya Sachee
07:53 PM Support #4444 (New): afc ctg_ddo open
1. Description of problems:ddo issues
2. How it generates:DDO not generated
3. Solution :DDO open request email tra...
Sabya Sachee
02:18 PM Support #4443 (New): DDO User-ID open
1. Description of problems- User-id needed for DDO staff bill entry
2. Solution- Opened DDO user-id "ddoc52ir2tz3"...
Sajan Das
12:17 PM Support #4442 (New): Credit Scroll Roll back at UAO Tetutlia
1. Description of problems: Wrong Data Import
2. How it generates: N/A
3. Solution : Roll Back Credit Scroll
4. Ho...
Mossanna Argon
12:15 PM Support #4441 (New): Code Permission at DAO Thakurgoan(3111303)
1. Description of problems: Code not found in Bill entry
2. How it generates: Bill entry others
3. Solution : DDO C...
Mossanna Argon
11:36 AM Support #4440 (New): DDO Re-active in DCA Chittagong
1. Description of problems: DDO not Found
2. How it generates: When bill entry
3. Solution : DDO Re-active
4. How ...
Rony Md. Sohel Sharif Talukdar
10:40 AM Support #4439 (New): Employee Single Step Save Problem DCA Chittagong
1. Description of problems: Unexpected Error
2. How it generates: When Master Data Save
3. Solution : Talk To Shaki...
Rony Md. Sohel Sharif Talukdar
10:33 AM Support #4438 (New): Credit Scroll Delete UAO Chatkhil
1. Description of problems: Wrong Data Import
2. How it generates: N/A
3. Solution : Roll Back Credit Scroll
4. Ho...
Rony Md. Sohel Sharif Talukdar
10:26 AM Support #4437 (New): DDO Open UAO Sandwip With Code Permission
1. Description of problems: DDO not found in Token entry
2. How it generates: When Others Token entry
3. Solution :...
Rony Md. Sohel Sharif Talukdar
09:09 AM Feature #4436 (New): Corona Cash Incentive - MSF File Export SP
Aminul Mohaimen
09:08 AM Feature #4435 (New): Corona Cash Incentive - MSF Distribution SP
Aminul Mohaimen

05/10/2020

10:57 PM Support #4434 (New): Invalid configuration data problem
1. Description of problems: showing Invalid configuration data problem
2. How it generates: When officer presses 'S...
Evan Sharif
10:55 PM Support #4433 (New): basic salary (officer) cannot be greater than pay fixation basic salary'
1. Description of problems: showing error : basic salary (officer) cannot be greater than pay fixation basic salary'
...
Evan Sharif
10:53 PM Support #4432 (New): user id creation@61 Fd Amb
61 Fd Amb
DDO No:2532406
Entry User: abuzk
Approval user:kmreza
Sabya Sachee
10:52 PM Bug #4431 (New): 61 Fd Amb@user id creation for staff
61 Fd Amb
DDO No:2532406
Entry User: abuzk
Approval user:kmreza
Sabya Sachee
10:51 PM Support #4430 (New): 15 Fd Regt Arty@user id
15 Fd Regt Arty
DDO:2037320
Entry User: mrashedulh
Approval User: msrkhan
Sabya Sachee
10:49 PM Support #4429 (New): Individual EFT Issues
1. Description of problems:EFT
2. How it generates:Token not found
3. Solution :Suggested accordingly(Token not sho...
Sabya Sachee
10:47 PM Support #4428 (New): Bank info@119 fd workshop
1. Description of problems:Bank info
2. How it generates:using special character
. Solution :Suggested accordingly(...
Sabya Sachee
10:44 PM Support #4427 (New): Name of the Festival not mentioning cao work
1. Description of problems: Festival not found in list
2. How it generates: When officer presses 'Submit' button
3....
Evan Sharif
10:42 PM Support #4426 (New): emc record@ data load failed during requisition submission
1. Description of problems: data load failed during requisition submission
2. How it generates:basic payment screen ...
Sabya Sachee
10:00 PM Support #4423 (New): DR/CR Roll back.
1.Description of problems:Imported data showing wrong.
2.How it generates:Due to bank send wrong data to UAO.
3.So...
Benamin Mukammel
09:57 PM Support #4422 (New): JCO ORS individual EFT
1.Description of problems:JCO ORS individual EFT.
2.How it generates:bill submitted but doesn't get confirmation.
...
Benamin Mukammel
09:53 PM Support #4421 (New): Online pay bill id log in problem.
1.Description of problems:Login problem.
2.How it generates:Due to wrong password / user id.
3.Solution :Instructed...
Benamin Mukammel
09:49 PM Support #4420 (New): Self registrtion of NAVY officer,wrong mobile number.
1.Description of problems:Self registrtion problem due to wrong phone number.
2.How it generates:in Employee info wr...
Benamin Mukammel
09:45 PM Support #4419 (New): Self registrtion of ARMY officer.
1. Description of problems:Self registration problem
2. How it generates:Due to lack of information
3. Solution :I...
Benamin Mukammel
09:41 PM Support #4418 (New): staff festival bill SFC ARMY.
1. Description of problems:Employee not shown not festival bill list.
2. How it generates:due to Double entered an e...
Benamin Mukammel
09:38 PM Support #4417 (New): Pay slip problem BD10237
1. Description of problems:pay slip not shown.
2. How it generates:due to use wrong format BD number in NID number f...
Benamin Mukammel
09:36 PM Support #4416 (New): employee not found while submitting online pay bill.
1. Description of problems:No employee found while submitting online pay bill.
2. How it generates: employee Post mi...
Benamin Mukammel
09:34 PM Support #4415 (New): Multiple pay point found.
1.Description of problems:Online pay bill submission multiple pay point found.
2.How it generates:Multiple pay point...
Benamin Mukammel
08:48 PM Support #4414 (New): Budget entry support
Budget entry, iBAS++ & MTBF Support, Finance Division & Line Ministries Tapas Kumar
06:02 PM Support #4413 (New): credit scroll roall back uao chatok
1. Description of problems: credit scroll upload problem
2. How it generates: When import credit scroll
3. Soluti...
Evan Sharif
05:59 PM Support #4412 (New): Code mapping uao diarabazar
1. Description of problems: Code not found for new office
2. How it generates: When officer try to send bill
3. Sol...
Evan Sharif
03:47 PM Support #4411 (New): Invalide configuration data at Kolaroa

1. Description of problems- When User try to submit my pay bill for this month system shows that “ Invalid Config...
Mossanna Argon
03:37 PM Support #4410 (New): Dr Scroll roll back at UAO Sreepur magura
__1. Description of problems:
2. How it generates:
3. Solution :Roll back
4. How can development intervention help...
Mossanna Argon
03:25 PM Support #4409 (New): Credit Scroll Roll back at UAO Hakimpur
1. Description of problems:
2. How it generates:
3. Solution :Roll back
4. How can development intervention help...
Mossanna Argon
03:24 PM Bug #4408 (New): Chalan Edit Problem at DAO Lalmonirhat
1. Description of problems: Chalan Upload Failed
2. How it generates:
3. Solution : Auto Correction and upload aga...
Mossanna Argon
03:18 PM Support #4407 (New): Code Permission at UAO Parbatipur(224232200118622)
1. Description of problems: Code not found in bill entry
2. How it generates: bill entry
3. Solution : DDO coding B...
Mossanna Argon
01:38 PM Bug #4406 (New): Need NID Merge for an Officer DCA Khulna
1. Description of problems: double NID Found
2. How it generates: N/A
3. Solution : Two NID Merge
4. How can devel...
Mossanna Argon
01:26 PM Bug #4405 (New): Dr Scroll roll back at UAO Khanshama
Description of problems :
How it generates :
Solution : Dr Roll back
Is there any need for development interventio...
Mossanna Argon
01:04 PM Support #4404 (New): DDO User-ID open
1. Description of problems- User-id needed for DDO staff bill entry
2. Solution- Opened DDO user-id "ddopwdedendhk...
Sajan Das
01:01 PM Support #4403 (New): Merge NID in DAO Rangamati
1. Description of problems: double NID Found
2. How it generates: N/A
3. Solution : Two NID Merge
4. How can devel...
Rony Md. Sohel Sharif Talukdar
12:56 PM Support #4402 (New): DDO Open UAO Fulgazi With Code Permission
1. Description of problems: DDO not found in Token entry
2. How it generates: When Others Token entry
3. Solution :...
Rony Md. Sohel Sharif Talukdar
12:23 PM Support #4401 (New): More than one ddo found at DAO Magura
Description of problems :More than one ddo found staff pay bill at DAo Magura
How it generates :
Solution : Assign ...
Mossanna Argon
12:21 PM Support #4400 (New): Online Bill submission problem by user @ DCA khulna
NID -19714794510341634--
Change eid-ul fitare to azha(Done buy rumenl vai)
DCA Khulna
Mossanna Argon
12:18 PM Support #4399 (New): Festival Bill Submit Problem DCA Chittagong
1. Description of problems: Festival Type Not Found
2. How it generates: When officer online bil Submit
3. Solution...
Rony Md. Sohel Sharif Talukdar
11:26 AM Support #4398 (New): DDO Open DAO Bandarban With Code Permission
1. Description of problems: DDO not found in Token entry
2. How it generates: When Others Token entry
3. Solution :...
Rony Md. Sohel Sharif Talukdar
10:33 AM Support #4397 (New): All DDO Mapping at DAO Gaibandha
1. Description of problems: DDO not found in specific user id at token entry/ bill entry
2. How it generates:
3. S...
Mossanna Argon
10:10 AM Bug #4396 (New): Code Permission at DAO Nilphamari(1250303000000-8112201)
1. Description of problems: Code not found in bill entry
2. How it generates: bill entry
3. Solution : DDO coding B...
Mossanna Argon
10:03 AM Support #4395 (New): Bypass NID for Navy Officer at UAO Mongla
1. Description of problems: Employee come from navy department
2. How it generates: When Master Data Save
3. Solut...
Mossanna Argon

05/09/2020

08:17 PM Support #4394 (New): BC2 budget entry problem
Budget entry problem MOHA, Ministry of Commerce, Health Mopa,Water,Education, Medical education, Technical and Madras... Tapas Kumar
07:08 PM Support #4393 (New): HELP DESK Online Pay Bill Submission
1. Description of problems- ALL PROBLEMS FROM HELPDESK- When User try to submit my pay bill for this month system sho... Sajan Das
01:00 PM Support #4392 (New): Fund distribution problem
Fund distribution problem. All projects & autonomous body,
Many calls came from op-unit, ministry and departments
Tapas Kumar
12:55 PM Bug #4391 (New): Fund distribution problem
Fund distribution problem Min127 All project & autonomous.
So many calls came from op-unit, ministry and departments
Tapas Kumar
10:47 AM Support #4390 (New): By pass NID in Pay fixation DAO Rangamati
1. Description of problems: Master Data Edit Problem
2. How it generates: When Master Data Save
3. Solution : By pa...
Rony Md. Sohel Sharif Talukdar
10:18 AM Support #4389 (New): Code Permission at UAO Lohagara(8112201)
1. Description of problems: Code not found in bill entry
2. How it generates: bill entry
3. Solution : DDO coding B...
Mossanna Argon

05/08/2020

09:45 PM Bug #4388 (New): Code Permission at DAO Chuadanga
1. Description of problems: Code not found in bill entry
2. How it generates: bill entry
3. Solution : DDO coding ...
Mossanna Argon

05/07/2020

10:45 PM Support #4387 (New): Online Festival Bill Submission (Eidul Fitar)
1. Description of problems: Instead of selecting fiscal year, Eid -ul Fitr festival bonus is not showing in Drop down... Evan Sharif
10:31 PM Support #4386 (New): DDO user ID open for staff bill submit
1. Description of problems:
2. How it generates:
3. Solution : New DDO user id Open for staff bill entry
4. How ...
Evan Sharif
10:26 PM Support #4385 (New): code mapping uao osmaninagar
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Evan Sharif
09:58 PM Support #4384 (New): aviation maintenance workshop@salary exception
1. Description of problems:salary exception issues
2. How it generates:Advance payment done need to stop for two mon...
Sabya Sachee
09:55 PM Support #4383 (New): 22 bigred@token b+individual eft
1. Description of problems:not getting token
2. How it generates:not getting token
3. Solution :suggested according...
Sabya Sachee
09:52 PM Support #4382 (New): 41 bir @retirement entry
1. Description of problems:wrong retirement entry
2. How it generates:wrong retirement entry
3. Solution :need to u...
Sabya Sachee
09:49 PM Support #4381 (New): 66 bengal@not found in bill
1. Description of problems:not getting in bill
2. How it generates:info entry related issues
3. Solution :suggested...
Sabya Sachee
09:47 PM Support #4380 (New): 41bir @not getting in bill
1. Description of problems:not getting in bill
2. How it generates:info entry related issues
3. Solution :suggested...
Sabya Sachee
09:44 PM Support #4379 (New): 6 Podatik Bigred@duplicate issues
1. Description of problems: duplicate issues
2. How it generates:duplicate entry found need to delete one
3. Soluti...
Sabya Sachee
09:43 PM Support #4378 (New): 6 engr btln@duplicate issues
1. Description of problems: duplicate issues
2. How it generates:duplicate entry found need to delete one
3. Soluti...
Sabya Sachee
09:41 PM Support #4377 (New): festival not found@fc BOF
1. Description of problems: festival not found
2. How it generates: festival menu is not available in user id
3. So...
Sabya Sachee
09:38 PM Support #4376 (New): bill sumission issues@6 engr btln

1. Description of problems:6 engr btln@calculationa beshi
2. How it generates: additionally showing one person
3...
Sabya Sachee
09:35 PM Support #4375 (New): 56 e bengal@month open issues
1. Description of problems:month open issues
2. How it generates: not getting month:jun2020
3. Solution: request to...
Sabya Sachee
09:31 PM Support #4374: dgfi@bank info role
paypoint:dgfi hq Sabya Sachee
09:30 PM Support #4374 (New): dgfi@bank info role
1. Description of problems:Wrong bank info entry
2. How it generates: lack of information/understanding about bank i...
Sabya Sachee
04:09 PM Support #4373 (New): By pass NID in Pay fixation UAO Sorail
1. Description of problems: Master Data Edit Problem
2. How it generates: When Master Data Save
3. Solution : By pa...
Rony Md. Sohel Sharif Talukdar
04:04 PM Support #4372 (New): Credit Scroll Import Problem DAO Noakhali
1. Description of problems: credit scroll File not Import
2. How it generates: When click Import
3. Solution : corr...
Rony Md. Sohel Sharif Talukdar
04:01 PM Support #4371 (New): Festival Bill Submit Problem DCA Chittagong
1. Description of problems: Festival Type Not Found
2. How it generates: When officer online bil Submit
3. Solution...
Rony Md. Sohel Sharif Talukdar
03:56 PM Support #4370 (New): DDO Open DAO Khagrachhari With Code Permission
1. Description of problems: DDO not found in Token entry
2. How it generates: When Others Token entry
3. Solution :...
Rony Md. Sohel Sharif Talukdar
03:51 PM Support #4369 (New): By pass NID in Pay fixation DAO Rangamati
1. Description of problems: Master Data Edit Problem
2. How it generates: When Master Data Save
3. Solution : By pa...
Rony Md. Sohel Sharif Talukdar
03:34 PM Support #4368 (New): Dr Scroll roll back at UAO Sreepur magura
1. Description of problems: Accounts mismatch
2. How it generates:
3. Solution : Dr scroll advance -roll back
4....
Mossanna Argon
03:27 PM Support #4367 (New): Credit Scroll upload problem at DCA khulna
1. Description of problems: Credit Scroll Import but not Upload
2. How it generates: When Credit Scroll Import Dupli...
Mossanna Argon
02:36 PM Support #4366 (New): GPF Final payment error at UAO Patgram
19603216757580853
1. Description of problems:
2. How it generates: Bill entry gpf final payment
3. Solution : Byp...
Mossanna Argon
02:29 PM Bug #4365 (New): insufficient Budget Problem at DCA Rangpur
1. Description of problems: Insufficient Budget Problem
2. How it generates: When Online bill Submit
3. Solution : ...
Mossanna Argon
02:27 PM Support #4364 (New): Paypoint not available or multiple Paypoint found at UAO Saidpur
1. Description of problems: Paypoint not available or multiple Paypoint found
2. How it generates: Online bill submi...
Mossanna Argon
01:40 PM Support #4363 (New): DDO User-ID open
1. Description of problems- User-id needed for DDO staff bill entry
2. Solution- Opened DDO user-id "ddoc63ir4tz3"...
Sajan Das
12:20 PM Support #4362 (New): GPF Opening Balance By pass DAO Feni
1. Description of problems: GPF Final bill entry
2. How it generates: When GPF Final bill entry
3. Solution : By pa...
Rony Md. Sohel Sharif Talukdar
11:50 AM Support #4361 (New): RDA Bogra Festival Bill Officer Submission Problem
Problem Find out and send to shakib vai.
He is looking the matter.
Mossanna Argon
11:26 AM Support #4360 (New): DDO User-ID open
1. Description of problems- User-id needed for DDO staff bill entry
2. Solution- Opened DDO user-id "ddoc62ir4tz3"...
Sajan Das
11:24 AM Support #4359 (New): DCA Chittagong Credit Scroll Upload Problem april -2020
1. Description of problems: Credit Scroll Import but not Upload
2. How it generates: When Credit Scroll Import Dupli...
Rony Md. Sohel Sharif Talukdar
11:13 AM Support #4358 (New): DDO Open at DAO Chuadanga with code permission
1. Description of problems: DDO not found in Token entry
2. How it generates: When Others Token entry
3. Solution :...
Mossanna Argon
10:59 AM Support #4357 (New): Merge NID in DAO Brahmanbaria
1. Description of problems: double NID Found
2. How it generates: N/A
3. Solution : Two NID Merge
4. How can devel...
Rony Md. Sohel Sharif Talukdar
10:48 AM Support #4355 (Closed): Bank Branch Add UAO Shaharasti
Rony Md. Sohel Sharif Talukdar
10:43 AM Support #4355 (Closed): Bank Branch Add UAO Shaharasti
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Rony Md. Sohel Sharif Talukdar
10:46 AM Support #4356 (New): Bank Branch Add UAO Shaharasti
1. Description of problems: Bank Branch Not Found
2. How it generates: When Master Data Entry
3. Solution : Bank Br...
Rony Md. Sohel Sharif Talukdar

05/06/2020

09:32 PM Support #4354 (New): Fund distribution problem
Fund distribution withdrawal problem 1070101 224282300900586
Fund distribution withdrawal save/submit disable.
...
Tapas Kumar
08:55 PM Support #4353 (New): Online Pay Bill Submission
1. Description of problems- When User try to submit my pay bill for this month system shows that “ Invalid Configurat... Sajan Das
08:50 PM Support #4352 (New): DDO User-ID open
1. Description of problems- User-id needed for DDO staff bill entry
2. Solution- Opened DDO user-id "ddoc64ir4tz3"...
Sajan Das
07:41 PM Support #4351 (New): BC2 budget New EcoCode open
BC2 budget New Economic Code open for Mins of Home, Mopa, Housing Tapas Kumar
07:26 PM Support #4350 (New): Ceiling Entry problem

Ceiling Entry problem for min 13201.13206 form 2,4,6
admin reopen
Tapas Kumar
07:07 PM Support #4349 (New): 44infbde@self ID
1. Description of problems:Self registration problem
2. How it generates:due to wrong Password.
3. Solution :Reques...
Sabya Sachee
07:04 PM Support #4348 (New): user id creation for DDO MODULE of staff@57 EB
1. Description of problems:user id creation for DDO MODULE of staff
2. How it generates: will start their work from ...
Sabya Sachee
07:03 PM Support #4347: user id creation for DDO MODULE of staff@16 BIR
16 bir
DDO-2037442
Entry user ID: alielias
Approval/DDO user id: smmmsp
Sabya Sachee
07:02 PM Support #4347 (New): user id creation for DDO MODULE of staff@16 BIR
1. Description of problems:user id creation for DDO MODULE of staff
2. How it generates: will start their work from ...
Sabya Sachee
06:04 PM Support #4346 (New): self id@bd navy
1. Description of problems:Self registration problem
2. How it generates:due to wrong NID.
3. Solution :Requested t...
Sabya Sachee
06:00 PM Support #4345 (New): self id ltnt.mamun
1. Description of problems:Self registration problem
2. How it generates:due to unavlable user name
3. Solution :Re...
Sabya Sachee
05:58 PM Support #4344 (New): 66 bengal_ army no not found
1. Description of problems:missing from report
2. How it generates:due to wrong info entry
3. Solution :Requested t...
Sabya Sachee
05:56 PM Support #4343 (New): sekh hasina cant _62 bengal@self reg_user id
1. Description of problems:self reg_user id
2. How it generates: query regarding reg process
3. Solution : updated...
Sabya Sachee
05:53 PM Support #4342 (New): engg records@Army no not availabe
1. Description of problems:Army no not availabe
2. How it generates: new requite
3. Solution : Suggested according...
Sabya Sachee
05:51 PM Support #4341 (New): NDC@_REPORT issues _10MISSING IN PAY ROLL_REPORT
1. Description of problems:REPORT issues
2. How it generates: 10MISSING IN PAY ROLL_REPORT
3. Solution : suggested ...
Sabya Sachee
05:46 PM Support #4340 (New): DIV HQ SYLHET__ REPORTS
1. Description of problems: REPORTS issues
2. How it generates: unable to run reports from mobile phone
3. Solution...
Sabya Sachee
05:21 PM Support #4339 (New): User ID Problem DCA Chittagong
1. Description of problems: Login Problem And User ID Lock
2. How it generates: When Login
3. Solution : Reset Pass...
Rony Md. Sohel Sharif Talukdar
05:19 PM Support #4338 (New): more then one DDO Found and Loan Entry problemUAO Fulgazi
1. Description of problems: When DDO try to send staff pay bill sending then its showing more then one ddo
2. How it...
Rony Md. Sohel Sharif Talukdar
04:10 PM Support #4335 (New): Satff information Entry problem
1. Description of problems: Satff information Entry problem
2. How it generates: when ddo try to select a ddo then t...
Evan Sharif
04:05 PM Support #4334 (New): Staff pay bill problem (CAO Water)
1. Description of problems: Could not send eft order due to Bank account name must be alphanumerical problem
2. How ...
Evan Sharif
11:10 AM Support #4332 (New): BC2 Ceiling Entry problem

Ceiling Entry problem for min 1120101 form 6b
negative value
Problem solved
Tapas Kumar

05/05/2020

11:16 PM Support #4331 (New): Pay slip problem BD8663
1. Description of problems:pay slip not shown.
2. How it generates:due to use wrong format BD number in related fiel...
Benamin Mukammel
11:11 PM Support #4330 (New): JCO ORS individual EFT
1. Description of problems:JCO ORS individual EFT
2. How it generates:Lack of information.
3. Solution :Discuss an...
Benamin Mukammel
11:06 PM Support #4329 (New): Budget shows at progress report but bill not entered due to insufficient budget.
1. Description of problems:Budget shows at progress report but bill not entered due to insufficient budget.
2. How i...
Benamin Mukammel
11:03 PM Support #4328 (New): DDO open
1. Description of problems:DDO open
2. How it generates:
3. Solution :open new DDO from DDO info entry single step....
Benamin Mukammel
11:00 PM Support #4327 (New): Self registrtion of ARMY officer.
1. Description of problems:Self registration problem
2. How it generates:due to wrong phone number.
3. Solution :Re...
Benamin Mukammel
10:57 PM Support #4326 (New): staff festival bill
1. Description of problems:Staff festival bill by eft cgdf pay points.
2. How it generates:
3. Solution :Discuss th...
Benamin Mukammel
09:47 PM Support #4325 (New): Online Pay Bill Submission
1. Description of problems- When User try to submit my pay bill for this month system shows that “ Invalid Configurat... Sajan Das
09:11 PM Support #4324 (New): Ceiling Entry problem
Ceiling Entry problem for min 1340101 form 6b
negetive value
Md Salahuddin
09:10 PM Support #4323 (New): Ceiling Entry problem
Ceiling Entry problem for min 15202 form 4
admin reopen
Md Salahuddin
09:09 PM Support #4322 (New): Ceiling Entry problem
Ceiling Entry problem for min 154 form 2
negetive value
Md Salahuddin
09:09 PM Support #4321 (New): Ceiling Entry problem
Ceiling Entry problem for 14404
negetive value
Md Salahuddin
09:08 PM Support #4320 (New): Ceiling Entry problem
Ceiling Entry problem for 14402
admin re-open
Md Salahuddin
09:07 PM Support #4319 (New): Ceiling Entry problem
Ceiling Entry problem for form 6b min 1420101
admin re-open
Md Salahuddin
09:05 PM Support #4318 (New): Re-appropriation
Re-appropriation in five different Medical colleges Md Salahuddin
08:53 PM Support #4317 (New): Re-appropriation
Re- appropriation From finance Divisions Un expected expenditure nursing & midwifary Md Salahuddin
08:50 PM Support #4316 (New): BC2 budget New Code problem

1. Description of problems: Open new
2. How it generates: When officer presses entry
3. Solution : After BDO's ...
Tapas Kumar
08:37 PM Support #4315 (New): BC2 budget entry problem
1. Description of problems; entry block or entry final or ceiling is not final
2. How it generates ; When they press...
Tapas Kumar
03:45 PM Support #4302: More then one ddo showing for staff pay bill (CAO ird)
Evan Sharif wrote:
> 1. Description of problems: When DDO try to send staff pay bill sending then its showing more t...
Evan Sharif
03:43 PM Support #4302 (New): More then one ddo showing for staff pay bill (CAO ird)
1. Description of problems: When DDO try to send staff pay bill sending then its showing more then one ddo
2. How it...
Evan Sharif
03:40 PM Support #4301 (New): code permission DAO sunamganj
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Evan Sharif
03:26 PM Support #4300 (New): More than one ddo found
1. Description of problems: More than one ddo showing for staff pay bill (CAFO Agriculture)
2. How it generates: whe...
Sajan Das
01:59 PM Support #4298 (New): DDO User-ID open
1. Description of problems- User-id needed for DDO staff bill entry
2. Solution- Opened DDO user-id "ddosdivocevc"...
Sajan Das
12:23 PM Support #4297 (New): GPF Subscription inactive at RDA Bogra
1. Description of problems:
2. How it generates: Staff paybill entry screen-
3. Solution : GPF Edit Subscription- ...
Mossanna Argon
12:18 PM Support #4296 (New): Officer Pay bill problem (cao planing )
1. Description of problems: Found 2 registered NID in master data
2. How it generates: When officer try to bill send...
Evan Sharif
12:13 PM Support #4295 (New): Change User Mobile No and Reset Password at DAO Bagerhat
1. Description of problems: message not getting from iBAS++
2. How it generates:
3. Solution : Change user mobile ...
Mossanna Argon
12:02 PM Support #4294 (New): Employee information change -DCA Khulna
1. Description of problems: Employee save error--
2. How it generates: Employee information -save
3. Solution : Fi...
Mossanna Argon
11:58 AM Support #4293 (New): code permission Cao agriculture
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Evan Sharif
11:14 AM Support #4292 (New): retirement entry@2 engineer
1. Description of problems:retirement entry
2. How it generates:wrongly entered retirement
3. Solution:updated acco...
Sabya Sachee
11:12 AM Support #4291 (New): duplicate issues@RE
1. Description of problems:duplicate issues@RE
2. How it generates:duplicate army no
3. Solution:updated according...
Sabya Sachee
11:11 AM Support #4290 (New): bank info@RE postogola
1. Description of problems:bank info@RE
2. How it generates:special character in ary no
3. Solution:updated accord...
Sabya Sachee
10:58 AM Support #4288 (New): DCA Chittagong Credit Scroll Upload Problem april -2020
1. Description of problems: Credit Scroll Import but not Upload
2. How it generates: When Credit Scroll Import Dupli...
Rony Md. Sohel Sharif Talukdar
10:52 AM Support #4287 (New): more then one DDO Found UAO Longadu
1. Description of problems: When DDO try to send staff pay bill sending then its showing more then one ddo
2. How it...
Rony Md. Sohel Sharif Talukdar
10:47 AM Support #4286 (New): DDO Open DAO Khagrachhari With Code Permission
1. Description of problems: DDO not found in Token entry
2. How it generates: When Others Token entry
3. Solution :...
Rony Md. Sohel Sharif Talukdar
10:41 AM Support #4283 (New): Configuration of 165 new units for individual EFT
Aminul Mohaimen
10:38 AM Feature #4282 (New): Pension Budget Estimation
Aminul Mohaimen
10:37 AM Feature #4281 (New): Summary on ePayment for Corona Virus Relief
Aminul Mohaimen
10:11 AM Support #4280 (New): Code Permission at UAO Kaliganj(Satkhira)
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Mossanna Argon
10:06 AM Support #4279 (New): Code Permission at uao Shalika(3111334,)
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Mossanna Argon
10:01 AM Support #4278 (New): DDO Open at UAO Mohammadpur(221000400362277)
1. Description of problems: DDO not found when Token entry
2. How it generates: Token entry(Others)
3. Solution : N...
Mossanna Argon
09:55 AM Support #4277 (New): Jounrnal not effect in progress report at DAO Dinajpur
Bill Journal completed but found not transfer properly.
Problem send shakib vai. He solved the problem.
Mossanna Argon
09:52 AM Support #4276 (New): Code Permission for Journal at DAO Gaibandha
1. Description of problems: Code not found in bill entry
2. How it generates: Bill journal
3. Solution : DDO - codi...
Mossanna Argon
09:45 AM Support #4275 (New): Loans and advance configure correctly at UAO Kaharul
1. Description of problems:Loans and advance Amount shows more thats hwy bill and token amount not match.
2. How it ...
Mossanna Argon
09:33 AM Support #4274 (New): DDO Open at DAO Dinajpur with code permission(224021005351433)
1. Description of problems: DDO not found in Token entry
2. How it generates: When Others Token entry
3. Solution :...
Mossanna Argon
09:29 AM Support #4273 (New): Net Amont adjustment of a Bill at UAO Kaharul
1. Description of problems:GPF Amonnt shows more thats hwy bill and token amount not match.
2. How it generates: Whe...
Mossanna Argon
09:24 AM Bug #4272 (New): Code Permission at DAO Joypurhat
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Mossanna Argon
09:22 AM Support #4271 (New): Code Permission at UAO Naldanga
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Mossanna Argon

05/04/2020

10:21 PM Support #4268 (New): DDO Open at UAO Birganj
1. Description of problems: DDO not found when Token entry
2. How it generates: Token entry(Others)
3. Solution : N...
Mossanna Argon
10:14 PM Support #4267 (New): Eid fitar bill submission problem.
1. Description of problems:Eid fitar bill submission problem due to wrong system control point mapped to user.
2. Ho...
Benamin Mukammel
10:10 PM Support #4266 (New): No employee found while submitting online pay bill.
1. Description of problems:No employee found while submitting online pay bill.
2. How it generates: employee Post m...
Benamin Mukammel
10:07 PM Support #4265 (New): wrong budget distibution of a project.
1. Description of problems: Distributed budget field office code is wrong.
2. How it generates:Bill entry.
3. Solut...
Benamin Mukammel
10:02 PM Support #4264 (New): JCO ORS's monthly bill submission.
1. Description of problems:JCO ORS's monthly bill submission.
2. How it generates: while requisition submitted.
3....
Benamin Mukammel
09:57 PM Support #4263 (New): Economic code not remove from employee info.
1. Description of problems: Economic code not remove from employee info.
2. How it generates: while trying to remove...
Benamin Mukammel
09:45 PM Support #4262 (New): NHA, Change Bank Account Name.
1. Description of problems: Invalid Bank Account Name
2. How it generates: Employee Information entry
3. Solution :...
Ashiqur Rahman
09:43 PM Support #4261 (New): DAO Barguna, Open DDO
1. Description of problems: DDO not found when Token entry
2. How it generates: Token entry(Others)
3. Solution : N...
Ashiqur Rahman
09:41 PM Support #4260 (New): Kaliganj Satkhira, Economic Code Permission.
Description of problems : Economic code permission
How it generates : Bill Entry(others)
Solution : Code permission...
Ashiqur Rahman
09:39 PM Support #4259 (New): DAO Natore, Online Bill Submission Problem
1. Description of problems: Online bill submission problem.
2. How it generates: After login userid when user click ...
Ashiqur Rahman
09:30 PM Support #4258 (New): DCA Mymensing, User online bill submission problem
1. Description of problems: Online bill submission problem.
2. How it generates: After login userid when user click...
Ashiqur Rahman
09:11 PM Support #4257 (New): UAO Gabtoli, Bogra Duplicate NID
1. Description of problems: Found duplicate NID
2. How it generates: Employee Management, Employee Entry Single Step...
Ashiqur Rahman
09:08 PM Support #4256 (New): DAO Naogaon, Debit Scroll Problem
1. Description of problems: Debit Scroll Import but not Upload
2. How it generates: When Debit Scroll Import
3. Sol...
Ashiqur Rahman
07:51 PM Support #4255 (New): DCA chittagong Debit Scroll Upload Problem april -2020
1. Description of problems: Debit Scroll Import but not Upload
2. How it generates: When Debit Scroll Import
3. Sol...
Rony Md. Sohel Sharif Talukdar
05:01 PM Support #4254 (New): Code Permission at UAO Aditmari-(3111303)
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Mossanna Argon
04:59 PM Support #4253 (New): self id@ba10622
1. Description of problems:unable to download report
2. How it generates:lake of knowledge
3. Solution:updated Acco...
Sabya Sachee
04:57 PM Support #4252 (New): self id@avijit_9322
1. Description of problems:unable to login
2. How it generates:Mobile no is not updated
3. Solution:Mobile no updat...
Sabya Sachee
04:42 PM Support #4251 (New): Change User Mobile No and Reset Password at DCA Khulna
1. Description of problems: user can not get message from forget password option
2. How it generates:
3. Solution...
Mossanna Argon
04:34 PM Support #4250 (New): Code Permission at UAO Daulatpur(Kushtia)
1. Description of problems: Code not found in bill entry-3111303
2. How it generates: When officer and staff bill en...
Mossanna Argon
04:27 PM Support #4249 (New): Code Permission at DAO Magura
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Mossanna Argon
04:26 PM Support #4248 (New): Online Bill submission problem by user @ DAO Magura

1. Description of problems- When User try to submit my pay bill for this month system shows that “ Invalid Config...
Mossanna Argon
03:33 PM Support #4247 (New): could no send eft order entry of staff pay bill dca sylhet
1. Description of problems:Account name must be alphanumeric including space and coma
2. How it generates: When try...
Evan Sharif
01:57 PM Support #4246 (New): Staff pay bill problem (DCA Sylhet )
1. Description of problems: More than one ddo showing for staff pay bill
2. How it generates: when staff bill entry...
Evan Sharif
01:43 PM Support #4245 (New): 33mp unit@Army no correction
1. Description of problemsArmy no correction
2. How it generates:lake of knowledge
3. Solution:suggested according...
Sabya Sachee
01:35 PM Support #4244 (New): Need to delete res and recreation allowance from pay roll report@IT DTE
1. Description of problems:user id for DDO MODULE of staff
2. How it generates:N?A
3. Solution:suggested to send us...
Sabya Sachee
01:34 PM Support #4243 (New): user id for DDO MODULE of staff@PP&A
1. Description of problems:user id for DDO MODULE of staff
2. How it generates:N?A
3. Solution:suggested to send us...
Sabya Sachee
01:32 PM Support #4242 (New): Festival Staff bill submission@56 e bengal
1. Description of problems:Festival Staff bill submission
2. How it generates:Development issues
3. Solution: submi...
Sabya Sachee
01:30 PM Support #4241 (New): Festival Staff bill submission@157 FD Workshop
1. Description of problems:Festival Staff bill submission
2. How it generates:Development issues
3. Solution:Done b...
Sabya Sachee
01:29 PM Support #4240 (New): Area FC Rangpur@DDO Open request
1. Description of problems:DDO Open request
2. How it generates:DDO Open request
3. Solution:Done as per request
4...
Sabya Sachee
01:27 PM Support #4239 (New): 55div@One missing from report
1. Description of problems:One missing from report
2. How it generates: wrong info entry
3. Solution:need to check ...
Sabya Sachee
12:59 PM Support #4238 (New): DDO User-ID open
1. Description of problems- User-id needed for DDO staff bill entry
2. Solution- Opened DDO user-id "ddotrcdemra"
...
Sajan Das
12:50 PM Support #4237 (New): Code Permission UAO Kutubdiya
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Rony Md. Sohel Sharif Talukdar
12:45 PM Support #4236 (New): DDO Open UAO Sarail With Code Permission
1. Description of problems: DDO not found in Token entry
2. How it generates: When Others Token entry
3. Solution :...
Rony Md. Sohel Sharif Talukdar
12:35 PM Support #4235 (New): Employee Single Step Save Problem DCA Chittagong
1. Description of problems: Unexpected Error
2. How it generates: When Master Data Save
3. Solution : Talk To Shaki...
Rony Md. Sohel Sharif Talukdar
12:04 PM Support #4234 (New): Bill save failed! Unauthorized data manipulation found
1. Description of problems: Error : Bill save failed! Unauthorized data manipulation found
2. How it generates: Whe...
Evan Sharif
11:52 AM Support #4233 (New): Staff pay bill problem (CAO IRD )
1. Description of problems: NID not found in bill entry
2. How it generates: When DDO trying staff bill entry
3. S...
Evan Sharif
11:48 AM Support #4232 (New): insufficient budget problem DAO Comilla
1. Description of problems: Insufficient Budget Problem
2. How it generates: When Online bill Submit
3. Solution : ...
Rony Md. Sohel Sharif Talukdar
11:47 AM Support #4231 (New): code permission Uao dhormopasha
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Evan Sharif
11:32 AM Support #4230 (New): Code Permission UAO Lama
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Rony Md. Sohel Sharif Talukdar
11:28 AM Support #4229 (New): Multiple code remove in DAO Khagrachhari
1. Description of problems: Multiple Code found in bill entry
2. How it generates: When officer and staff bill entry...
Rony Md. Sohel Sharif Talukdar
11:20 AM Support #4228 (New): Online user Bill Submit Problem DAO Lakshmipur
1. Description of problems: Multiple Paypoint Found
2. How it generates: When officer bill Submit
3. Solution : Org...
Rony Md. Sohel Sharif Talukdar
11:11 AM Support #4227 (New): Code Permission UAO Bijoynagar
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Rony Md. Sohel Sharif Talukdar
11:06 AM Support #4226 (New): DDO Open UAO Lama With Code Permission
1. Description of problems: DDO not found in Token entry
2. How it generates: When Others Token entry
3. Solution :...
Rony Md. Sohel Sharif Talukdar
10:59 AM Support #4225 (New): GPF Opening Balance By pass DAO Chandpur
1. Description of problems: GPF Final bill entry
2. How it generates: When GPF Final bill entry
3. Solution : By pa...
Rony Md. Sohel Sharif Talukdar
10:53 AM Support #4224 (New): Code Permission UAO Moheskhali
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Rony Md. Sohel Sharif Talukdar
10:39 AM Support #4223 (New): Online Pay Bill Submission
1. Description of problems- When User try to submit my pay bill for this month system shows that “ Invalid Configurat... Sajan Das
10:38 AM Support #4222 (New): More than one ddo found
1. Description of problems: More than one ddo showing for staff pay bill (CAFO EDUCATION)
2. How it generates: whe...
Sajan Das

05/03/2020

12:00 AM Support #4221 (New): Issued savings Bond wrong account number (NSD)
1.Description of problems:Issued savings Bond wrong account number (NSD)
2.How it generates:wrong Data entry while i...
Benamin Mukammel
11:55 PM Support #4220 (New): Book transfer problem.
1.Description of problems:Book transfer problem due to insufficient budget.
2.How it generates:Due to insufficient b...
Benamin Mukammel
11:53 PM Support #4219 (New): Festival bill by EFT CGDF pay points.
1.Description of problems:Festival bill by EFT CGDF pay points.
2.How it generates:Feature currently not available. ...
Benamin Mukammel
11:47 PM Support #4218 (New): Self registrtion problem due to wrong phone number.
1.Description of problems:Self registrtion problem due to wrong phone number.
2.How it generates:in Employee info wr...
Benamin Mukammel
11:43 PM Support #4217 (New): Self registrtion of ARMY officer.
1.Description of problems:self registration problem.
2.How it generates:Due to wrong format of BA number is given to...
Benamin Mukammel
11:39 PM Support #4216 (New): Marge NID.
1.Description of problems:self bill submission problem.
2.How it generates:Due to double data entry with smart NID a...
Benamin Mukammel
11:37 PM Support #4215 (New): Online pay bill submission.
1.Description of problems:self bill submission problem due to house building loan amount problem .
2.How it generate...
Benamin Mukammel
09:32 PM Support #4214 (New): DAO Bhola, By Pass Employee NID
Description of problems : By Pass Employee NID
How it generates : Master Data, Employee Management, By pass employee...
Ashiqur Rahman
09:28 PM Support #4213 (New): UAO Bahubal, Sunamganj, Economic code permission
Description of problems : Economic code permission
How it generates : Bill Entry(others)
Solution : Code permission...
Ashiqur Rahman
09:27 PM Support #4212 (New): UAO Godagari, Rajshahi Open DDO.
Description of problems : DDO Open
How it generates : DDO Mnaagement- DDO Entry (Single step)
Solution : Open DDO
...
Ashiqur Rahman
09:26 PM Support #4211 (New): DAO Pirojpur, Journal entry, Economic code not found
Description of problems : Economic code not found
How it generates : Bill Journal
Solution : Code permission form D...
Ashiqur Rahman
09:25 PM Support #4210 (New): DAO Bogra, Economic code permission
Description of problems : Economic code not found
How it generates : Bill entry(Others)
Solution : Code permission ...
Ashiqur Rahman
09:24 PM Support #4209 (New): UAO Dhunut, Bogra, DDO ID not found in UserID
Description of problems : DDO not found in userid
How it generates : Bill entry screen
Solution : Map post DDO By U...
Ashiqur Rahman
09:20 PM Support #4208 (New): UAO Itna, Kishoreganj, Journal Entry
Description of problems : Journal Entry
How it generates : Journal -> Bill Journal
Solution : Bill Journal
Is the...
Ashiqur Rahman
09:15 PM Support #4207 (New): DFO Bagherhat, Add Bank Branch
Description of problems : Add Bank Branch
How it generates : Bank Branch to Pay Point Mapping
Solution : Add Bank B...
Ashiqur Rahman
09:13 PM Support #4206 (New): DCA Rajshahi, More than One DDO Found
Description of problems : More than one DDO found
How it generates : Online Staff Bill
Solution : Remove DDO from A...
Ashiqur Rahman
09:12 PM Support #4205 (New): NHA, National Housing Authority, Budget Entry(Field Distribution Entry)
Description of problems : Field Distribution Entry
How it generates : Budget Execution->Autonomous Field Distributio...
Ashiqur Rahman
09:07 PM Support #4204 (New): DCA Rajshahi, Economic code Permission
Description of problems : Economic code permission
How it generates : Bill Entry(others)
Solution : Code permission...
Ashiqur Rahman
09:06 PM Support #4203 (New): DAO Jhalakhati, Economic code permission
Description of problems : Economic code permission
How it generates : Bill Entry(others)
Solution : Code permission...
Ashiqur Rahman
09:05 PM Support #4202 (New): UAO Tanure, Rajshahi, Economic code permission.
Description of problems : Economic code permission
How it generates : Bill Entry(others)
Solution : Code permission...
Ashiqur Rahman
09:04 PM Support #4201 (New): DAO Natore, Change Employee Bank Account Number
Description of problems : Employee Bank account change
How it generates : Master Data Employee Management(Single ste...
Ashiqur Rahman
09:00 PM Support #4200 (New): UAO Bera, Economic code permission
Description of problems : Economic code permission
How it generates : Bill Entry(others)
Solution : Code permission...
Ashiqur Rahman
08:58 PM Support #4199 (New): UAO Santhia, Pabna, Open DDO
Description of problems : DDO Open
How it generates : DDO Mnaagement- DDO Entry (Single step)
Solution : Open DDO
...
Ashiqur Rahman
08:57 PM Support #4198 (New): DFO Sundarban West, Economic Code Permission
Description of problems : Economic code permission
How it generates : Bill Entry(others)
Solution : Code permission...
Ashiqur Rahman
08:56 PM Support #4197 (New): NHA Sylhet Division, Release an Employee and Join employee
Description of problems : Release and Join employee
How it generates : Master Data Employee Management
Solution : R...
Ashiqur Rahman
08:53 PM Support #4196 (New): DAO Kushtia, More than one DDO Found
Description of problems : More than one DDO found
How it generates : Online Staff Bill
Solution : Remove DDO from A...
Ashiqur Rahman
08:52 PM Support #4195 (New): UAO Chouhali, Open DDO
Description of problems : DDO Open
How it generates : DDO Mnaagement- DDO Entry (Single step)
Solution : Open DDO
...
Ashiqur Rahman
08:51 PM Support #4194 (New): DAO Chapai Open DDO
Description of problems : DDO Open
How it generates : DDO Mnaagement- DDO Entry (Single step)
Solution : Open DDO
...
Ashiqur Rahman
04:26 PM Support #4193 (New): Online Pay Bill Submission
1. Description of problems- When User try to submit my pay bill for this month system shows that “ Invalid Configurat... Sajan Das
04:19 PM Support #4192 (New): User-ID problem
1. Description of problems- When User try to submit my pay bill for this month system shows that “ Invalid Configurat... Sajan Das
04:14 PM Support #4191 (New): More than one ddo found
1. Description of problems: More than one ddo showing for staff pay bill (CAFO Hill tracts)
2. How it generates: whe...
Sajan Das
02:14 PM Support #4190 (New): More than one ddo found staff pay bill at DCA Khulna
1. Description of problems: More then one ddo showing for staff pay bill (DCA Khulna )
2. How it generates: when sta...
Mossanna Argon
02:12 PM Support #4189 (New): More than one ddo found staff pay bill at DCA Rangpur
1. Description of problems: More then one ddo showing for staff pay bill (DCA Rangpur )
2. How it generates: when st...
Mossanna Argon
02:08 PM Support #4188 (New): Office to pay point mapping at DAO Satkhira(1250303141261 )

Description of problems :
How it generates :
Solution : Office to pay point mapping at DAO Satkhira(1250303141...
Mossanna Argon
02:05 PM Support #4187 (New): DDO User-ID open
1. Description of problems- User-id needed for DDO staff bill entry
2. Solution- Opened DDO user-id "ddotemodhk"
...
Sajan Das
01:58 PM Support #4186 (New): DDO User-ID open
1. Description of problems- User-id needed for DDO staff bill entry
2. Solution- Opened DDO user-id "ddodro1dhk"
...
Sajan Das
01:47 PM Support #4185 (New): DDO User-ID open
1. Description of problems- User-id needed for DDO staff bill entry
2. Solution- Opened DDO user-id "ddoc222ir1tz1...
Sajan Das
01:36 PM Support #4184 (New): 127 fd workshop@outstanding due
1. Description of problems:outstanding due
2. How it generates:Not showing in Payroll unprocessed report
3. Solutio...
Sabya Sachee
01:10 PM Support #4183 (New): afc comilla@unexpected error occured
1. Description of problems:unexpected error occured
2. How it generates:Server error
3. Solution:updated accordingl...
Sabya Sachee
01:03 PM Support #4182 (New): DDO Open request@Area FC Rangpur
1. Description of problems:DDO Open request
2. How it generates:Not opened yet
3. Solution:DDO Opened as per permis...
Sabya Sachee
12:59 PM Support #4181 (New): Self id@major
1. Description of problems:how to resister self id
2. How it generates:about reg process
3. Solution:updated accord...
Sabya Sachee
12:36 PM Support #4180 (New): GPF Subscription inactive at RDA Bogra

Description of problems :
How it generates :
Solution :
Is there any need for development intervention? :
...
Mossanna Argon
12:34 PM Support #4179 (New): More than one ddo found at DAO Nilphamari

Description of problems :
How it generates : Bill submission
Solution : Assign Post to DDO's
Is there any ne...
Mossanna Argon
12:32 PM Support #4178 (New): code mapping cao planning
1. Description of problems: code not mapped with ddo
2. How it generates:
3. Solution : code mapped with ddo
4. H...
Evan Sharif
12:23 PM Bug #4177 (New): insufficient Budget Problem at UAO Haripur
1. Description of problems: Insufficient Budget Problem
2. How it generates: When Online bill Submit
3. Solution : ...
Mossanna Argon
12:23 PM Support #4176 (New): insufficient Budget Problem at DAO Thakurgoan
1. Description of problems: Insufficient Budget Problem
2. How it generates: When Online bill Submit
3. Solution : ...
Mossanna Argon
12:17 PM Support #4175 (New): staff festival@fc bof
1. Description of problems:staff festival
2. How it generates:lake of knowledge about staff festival
3. Solution:up...
Sabya Sachee
11:48 AM Support #4173 (New): Staff pay bill problem (uao shalla)
1. Description of problems: More then one ddo problem
2. How it generates: When officer presses 'GO' button
3. Solu...
Evan Sharif
11:45 AM Support #4172 (New): Self id@Captain
1. Description of problems:how to resister self id
2. How it generates:lake of knowledge about reg process
3. Solu...
Sabya Sachee
11:28 AM Support #4171 (New): DDO Open UAO Titash With Code Permission
1. Description of problems: DDO not found in Token entry
2. How it generates: When Others Token entry
3. Solution :...
Rony Md. Sohel Sharif Talukdar
11:01 AM Support #4170 (New): Merge NID in DAO Chandpur
1. Description of problems: double NID Found
2. How it generates: N/A
3. Solution : Two NID Merge
4. How can devel...
Rony Md. Sohel Sharif Talukdar
10:59 AM Support #4169 (New): Online User login problem at Kaharul Dinajpur

Description of problems :
How it generates : Cant login
Solution : user registeedr in old ibas. now register o...
Mossanna Argon
10:53 AM Bug #4168 (New): More than one ddo found at DAO Nilphamari
1. Description of problems: More then one ddo showing for staff pay bill (DAO Nilphamari )
2. How it generates: when...
Mossanna Argon
10:48 AM Support #4167 (New): Adding Bank Branch

Bank : Islami Bank LTD;
Branch: BORO BAZAR BRANCH
Routing No: 125870223
Ref: Call No#76848
Mossanna Argon
10:48 AM Support #4166 (New): insufficient budget problem UAO Companiganj
1. Description of problems: Insufficient Budget Problem
2. How it generates: When Online bill Submit
3. Solution : ...
Rony Md. Sohel Sharif Talukdar
10:44 AM Support #4165 (New): DDO Open at UAO Nagessory with code permission
1. Description of problems: DDO not found in Token entry
2. How it generates: When Others Token entry
3. Solution :...
Mossanna Argon
10:44 AM Support #4164 (New): more then one DDO Found UAO Panchari
1. Description of problems: When DDO try to send staff pay bill sending then its showing more then one ddo
2. How it...
Rony Md. Sohel Sharif Talukdar
10:42 AM Support #4163 (New): more then one DDO Found DAO Khagrachari
1. Description of problems: When DDO try to send staff pay bill sending then its showing more then one ddo
2. How it...
Rony Md. Sohel Sharif Talukdar
10:37 AM Support #4162 (New): Code Permission at UAO Kaliganj(Satkhira) -8113110
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Mossanna Argon
10:25 AM Support #4161 (New): DDO Module- Bill submission problem at DAO Bagerhat

Description of problems : DDO Module- Bill submission problem at DAO Bagerhat
How it generates : Employee Pay Bi...
Mossanna Argon

05/02/2020

11:31 AM Support #4159 (New): Staff pay bill problem (CAO IRD)
1. Description of problems: More then DDO Problem
2. How it generates: When DDO presses 'GO' button
3. Solution : F...
Evan Sharif

04/30/2020

06:12 PM Support #4158 (New): user id for DDO MODULE of staff@1bir
1. Description of problems: user id for DDO MODULE of staff@1bir
2. How it generates: user id
3. Solution : INFORME...
Sabya Sachee
06:08 PM Support #4157 (New): DDO Open request@Area FC Rangpur
Dear Vaiya,
New DDO Open Request ...
For your consideration and permission..
please..See the attachment ...
Sabya Sachee
05:20 PM Support #4156 (New): More then one ddo showing for staff pay bill (CAO information )
1. Description of problems: More then one ddo showing for staff pay bill (CAO information )
2. How it generates: wh...
Evan Sharif
03:49 PM Support #4155 (New): Month Closed Problem DCA Chittagong
1. Description of problems: Receipt payment mis mass
2. How it generates: When Month closed
3. Solution : Solved Sh...
Rony Md. Sohel Sharif Talukdar
01:58 PM Support #4154 (New): DDO Open UAO Sonagazi With Code Permission
1. Description of problems: DDO not found in Token entry
2. How it generates: When Others Token entry
3. Solution :...
Rony Md. Sohel Sharif Talukdar
01:13 PM Support #4153 (New): user id problem
1. Description of problems:No menu found while login.
2. How it generates:
3. Solution- Update User By Payee Data M...
Benamin Mukammel
12:32 PM Support #4152 (New): By pass NID in Pay fixation DCA Chittagong
1. Description of problems: Master Data Edit Problem
2. How it generates: When Master Data Save
3. Solution : By pa...
Rony Md. Sohel Sharif Talukdar
12:20 PM Support #4151 (New): Office to pay point mapping at DAO Lalmonirhat(1250303141268 )

Description of problems :
How it generates :
Solution : Office to Paypoint Mapping
Is there any need for dev...
Mossanna Argon
12:11 PM Support #4150 (New): User id transfer
1. Description of problems:User id transfer.
2. How it generates:
3. Solution:user transfer menu.
4. Pay Point:FC ...
Benamin Mukammel
12:10 PM Support #4149 (New): more then one DDO Found DAO chandpur
1. Description of problems: When DDO try to send staff pay bill sending then its showing more then one ddo
2. How it...
Rony Md. Sohel Sharif Talukdar
12:09 PM Support #4148 (New): DDO user id open.
1. Description of problems:DDO user id open.
2. Solution:open DDO id 1110206102177
3. Pay Point:CAO IRD
Benamin Mukammel
12:05 PM Support #4147 (New): DDO User-ID open
1. Description of problems- User-id needed for DDO staff bill entry
2. Solution- Opened DDO user-id "ddomdivocevc"...
Sajan Das
11:46 AM Support #4146 (New): DDO User-ID open
1. Description of problems- User-id needed for DDO staff bill entry
2. Solution- Opened DDO user-id "ddoc145ir3tz7...
Sajan Das
11:41 AM Support #4145 (New): pay bill submission problem of Cao home
1. Description of problems: pay bill submission problem of Cao home due to budget insufficient
2. How it generates: ...
Evan Sharif
11:21 AM Support #4144 (New): Online Staff bill entry problem @ DAO Bagerhat

Description of problems : Employee information entry new-go-error-"Could not fetch father name in bangla"
How it...
Mossanna Argon
11:06 AM Support #4143 (New): More than one ddo found at DAO Bagerhat

Description of problems : More than one ddo found at DAO Bagerhat
How it generates : Staff token entry
Soluti...
Mossanna Argon
10:51 AM Support #4142 (New): Online pay bill problem
1. Description of problems:Basic pay (officer) can not be greater than pay fixation basic salary
2. How it generate...
Evan Sharif
10:44 AM Support #4141 (New): Online Staff Bill DDO open UAO Ukhia
1. Description of problems: DDO ID open for Staff bill
2. How it generates: N/A
3. Solution : DDO ID Open
4. How c...
Rony Md. Sohel Sharif Talukdar
10:38 AM Support #4140 (New): Code Permission UAO Roangchhari
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Rony Md. Sohel Sharif Talukdar
10:34 AM Support #4139 (New): Online Pay Bill Submission
1. Description of problems- When User try to submit his salary he found " Basic Pay (officer) can't be greater than p... Sajan Das
10:29 AM Support #4138 (New): Coding Block have but dont show in bill @ UAO Morelganj

Description of problems :Coding Block have but dont show in bill @ UAO Morelganj
How it generates : Bill Entry
...
Mossanna Argon
10:21 AM Support #4137 (New): GPF Sub-ledger Correction at DCA Khulna

Description of problems : GPF Subledger shows wrong--
How it generates :
Solution : Edit GPF Subledger
Is ...
Mossanna Argon
09:59 AM Support #4136 (New): Loans and advance configure correctly at RDA Bogra

Description of problems :
How it generates : Token Entry
Solution : Loans and Advance Configure Correctly
Is...
Mossanna Argon

04/29/2020

09:50 PM Support #4135 (New): DDO authorization budget.
1. Description of problems:DDO authorization bill not entered.
2. Solution : By Describing authorization budget chec...
Benamin Mukammel
09:43 PM Support #4134 (New): code block mapping.
1. Description of problems:code block not found 8112201.
2. How it generates:Token entered in wrong DDO.
3. Solutio...
Benamin Mukammel
09:39 PM Support #4133 (New): Bill type Buddha purnima not found in token entry.
1. Description of problems:Bill type Buddha Purnima not found in token entry.
2. How it generates:
3. Solution :p...
Benamin Mukammel
09:37 PM Support #4132 (New): Staff bill entry.
1. Description of problems:staff not found on bill entry menu.
2. How it generates:staff unapproved/ wrong DDO.
3. ...
Benamin Mukammel
09:33 PM Support #4131 (New): DDO de active
1. Description of problems:Multiple DDO was found in one office.
2. How it generates:
3. Solution :De active wrong ...
Benamin Mukammel
08:59 PM Support #4129 (New): user id open for staff bill submission cao ird , tax zone 9
1. Description of problems: user id open for staff bill submission cao ird , tax zone 9
2. How it generates:
3. S...
Evan Sharif
02:25 PM Support #4128 (New): DDO Open UAO Nangalkot With Code Permission
1. Description of problems: DDO not found in Token entry
2. How it generates: When Others Token entry
3. Solution :...
Rony Md. Sohel Sharif Talukdar
02:18 PM Support #4127 (New): showing no data found when ddo try to change/edit employee information
1. Description of problems: ddo could not change the employee bank account
2. How it generates: When officer presses...
Evan Sharif
02:10 PM Support #4126 (New): economic code mapping dao hobiganj , sylhet
1. Description of problems: economic not found
2. How it generates: when ag office try to bill entry , economic code...
Evan Sharif
02:05 PM Support #4125 (New): access denied message
1. Description of problems: showing access denied massage
2. How it generates: when click pay fixation menu
3. Sol...
Evan Sharif
01:38 PM Support #4124 (New): Employee pay bill submission problem
1. Description of problems: More then one ddo problem
2. How it generates: When officer presses 'Submit' button
3. ...
Evan Sharif
01:15 PM Support #4123 (New): Invalide configuration data at UAO Bochagonj

1. Description of problems- When User try to submit my pay bill for this month system shows that “ Invalid Config...
Mossanna Argon
01:05 PM Support #4122 (New): Online Pay Bill Submission
1. Description of problems- When User try to submit my pay bill for this month system shows that “ Invalid Configurat... Sajan Das
12:58 PM Support #4121 (New): Bypass NID for Navy Officer at UAO Mongla

Description of problems :
How it generates :
Solution : Bypass NID-5533155122 (Payfixation)
Is there any ne...
Mossanna Argon
12:55 PM Support #4120 (New): Code Permission at UAO Mongla
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Mossanna Argon
12:41 PM Support #4119 (New): DDO User-ID open
1. Description of problems- User-id needed for DDO staff bill entry
2. Solution- Opened DDO user-id "ddoc318ir2tz1...
Sajan Das
12:20 PM Support #4118 (New): Code Permission UAO Meghna
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Rony Md. Sohel Sharif Talukdar
12:14 PM Support #4117 (New): Project Token Problem UAO Faridganj
1. Description of problems: Code Not Found
2. How it generates: When Others Bill entry
3. Solution : Token Entry Co...
Rony Md. Sohel Sharif Talukdar
12:12 PM Support #4116 (New): User-ID problem
1. Description of problems- When the user logged into their user-id they face employee information not found problem
...
Sajan Das
11:54 AM Support #4115 (New): By pass NID in Pay fixation DAO Khagrachhari
1. Description of problems: Master Data Edit Problem
2. How it generates: When Master Data Save
3. Solution : By pa...
Rony Md. Sohel Sharif Talukdar
11:47 AM Support #4114 (New): insufficient Budget Problem at DAO Magura
1. Description of problems: Insufficient Budget Problem
2. How it generates: When Online bill Submit
3. Solution : ...
Mossanna Argon
11:45 AM Support #4113 (New): Code Permission at UAO Nagessory
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Mossanna Argon
11:30 AM Support #4112 (New): Code Permission UAO Roangchhari
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Rony Md. Sohel Sharif Talukdar
11:27 AM Support #4111 (New): insufficient budget problem UAO Burichang
1. Description of problems: Insufficient Budget Problem
2. How it generates: When Online bill Submit
3. Solution :...
Rony Md. Sohel Sharif Talukdar
11:20 AM Support #4110 (New): DDO Module- GPF Subscription Problem- at DAO Magura

Description of problems : Employee GPF Can not show in gpf information
How it generates :
Solution : GPF Subsc...
Mossanna Argon
11:02 AM Support #4109 (New): Code Permission at UAO Kolaroa
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Mossanna Argon
10:58 AM Support #4108 (New): Code Permission DCA Chittagong
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Rony Md. Sohel Sharif Talukdar
10:34 AM Support #4107 (New): Office to pay point mapping at DAO Meherpur(1250303141259)

Description of problems :
How it generates :
Solution : Office to pay pointmapping
Is there any need for dev...
Mossanna Argon
10:28 AM Support #4105 (New): GPF advance stop from pay bill at UAO Sundarganj

Description of problems : GPF advance deduction over but shows in bill
How it generates :
Solution : GPF adva...
Mossanna Argon
10:03 AM Feature #4104 (New): Single click Festival EFT for a unit
Aminul Mohaimen
09:49 AM Support #4103 (New): More than one ddo found
1. Description of problems- When the user wants to enter the staff bill in EMPLOYEE PAY BILL ENTRY Screen then he fac... Sajan Das

04/28/2020

11:38 PM Support #4102 (New): Bank Advice @32 EB
1. Description of problems : Bank Advice
2. How it generates :
3. Solution : Discuss over phone regarding month cl...
Sabya Sachee
11:37 PM Support #4101 (New): Data excess problem@Ord Record
1. Description of problems :Data excess problem@Ord Record
2. How it generates :browser issues
3. Solution :sugges...
Sabya Sachee
11:32 PM Support #4100 (New): DDO Open request@Area FC Savar
Please see the attachment Sabya Sachee
11:29 PM Support #4099 (New): Individual EFT Issues
1. Description of problems:Individual EFT Issues
2. How it generates:Confused about check submission
3. Solution:Ch...
Sabya Sachee
11:28 PM Support #4098 (New): EFT
1. Description of problems:Individual EFT Issues
2. How it generates:Confused about check submission
3. Solution:Ch...
Sabya Sachee
11:27 PM Support #4097 (New): Individual EFT Issues of a unit@Ramu Cantt.
1.Description of problems:JCO ORS individual EFT related query.
2.How it generates:lack of information.
3.Solution ...
Sabya Sachee
11:25 PM Support #4096 (New): Unable to download report
1. Description of problems:Unable to download report
2. How it generates:server error
3. Solution:Browser issues
4...
Sabya Sachee
10:27 PM Support #4095 (New): bill process for next month@50re
1. Description of problems- bill process for next month
2. How it generates- instraction
3. Solution- informed ...
Sabya Sachee
10:04 PM Support #4094 (New): Month Re-open.
1.Description of problems:Monthly accounts of November was wrong.
2.How it generates:Consolidated data entry was wr...
Benamin Mukammel
10:00 PM Support #4093 (New): Car maintenance bill.
1.Description of problems:car maintenance bill payment procedure.
2.How it generates:lack of information.
3.solutio...
Benamin Mukammel
09:56 PM Support #4092 (New): Bangla new year festival bill.
1.Description of problems:Token not entered for bangla new year festival bill.
2.How it generates:On token entry men...
Benamin Mukammel
09:55 PM Support #4091 (New): Bangla new year festival bill.
1.Description of problems:Token not entered for bangla new year festival bill.
2.How it generates:On token entry men...
Benamin Mukammel
09:40 PM Support #4090 (New): Online pay bill submission multiple pay point found.
1.Description of problems:Online pay bill submission multiple pay point found.
2.How it generates:Multiple pay point...
Benamin Mukammel
09:34 PM Support #4089 (New): User mobile number change.
1.Description of problems:Mobile number changed.
2.How it generates:wrong Mobile number entered while doing self reg...
Benamin Mukammel
09:29 PM Support #4088 (New): Self registrtion of NAVY officer,wrong mobile number.
1.Description of problems:Mobile number shows wrong while doing self registration.
2.How it generates:wrong data ent...
Benamin Mukammel
04:15 PM Support #4087 (New): Basic pay can not be greater than online pay bill submission
i found several problem regarding same issue which is not our system problem , i suggest them following way
1. De...
Evan Sharif
03:35 PM Support #4086 (New): open ID for staff pay bill submission
1. Description of problems- open ID for staff pay bill submission
2. How it generates-
3. Solution- open ID for st...
Evan Sharif
03:24 PM Support #4085 (New): pay bill submission problem DCA Sylhet
1. Description of problems- User can't submit his salary bill because of information not found
2. How it generates- ...
Evan Sharif
01:21 PM Support #4083 (New): Change User Mobile No and Reset Password at DAO Jhenaidha

Description of problems : User can not get forgot password message .
How it generates :
Solution : Change user...
Mossanna Argon
01:16 PM Support #4082 (New): Approved Bill Cancel Problem DCA Chittagong
1. Description of problems: Token Not Found
2. How it generates: When Approved bill cancel
3. Solution : No problem...
Rony Md. Sohel Sharif Talukdar
01:11 PM Support #4081 (New): Online Bill submission problem by user @ DCA Rangpur

Description of problems : User can not submit bill. Employee information not found.
How it generates :
Soluti...
Mossanna Argon
01:08 PM Support #4080 (New): Code Permission UAO comilla sadar Dhakhhin
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Rony Md. Sohel Sharif Talukdar
01:07 PM Support #4079 (New): Online Pay Bill Submission
1. Description of problems- When the user wants to submit this month salary allowance then he found no information fo... Sajan Das
01:01 PM Support #4078 (New): Online user Registration Problem UAO Daudkandi
1. Description of problems: Mobile number does not match
2. How it generates: When user online registration
3. Solu...
Rony Md. Sohel Sharif Talukdar
12:49 PM Feature #3866 (Resolved): Cr Report Develeopmet & Configuration- Budget Vs Actual English
Mahfuzur Rahman
12:47 PM Support #4077 (New): Economic code double(1411202) in UAO Gangachara
1. Description of problems: Code Double found in bill entry
2. How it generates: When officer bill entry
3. Solutio...
Mossanna Argon
12:22 PM Support #4076 (New): code mapping dao hobiganj
1. Description of problems: code mapping problem
2. How it generates:
3. Solution : code mapping with ddo
4. H...
Evan Sharif
12:01 PM Support #4075 (New): credit scroll upload problem DCA Chittagong
1. Description of problems: Invalid code edit
2. How it generates: When Invalid code edit and Save
3. Solution : P...
Rony Md. Sohel Sharif Talukdar
11:25 AM Support #4074 (New): Master Data Entry Problem UAO Satkania
1. Description of problems: Master Data Edit Problem
2. How it generates: When Save Button Click
3. Solution : Pay ...
Rony Md. Sohel Sharif Talukdar
11:15 AM Support #4073 (New): User and DDO Mapping UAO Chhagalnaiya
1. Description of problems: DDO not found
2. How it generates: When bill entry
3. Solution : Map Post Ddo By User's...
Rony Md. Sohel Sharif Talukdar
11:07 AM Support #4072 (New): Online Pay Bill Submission
1. Description of problems- User can't submit his salary bill because of " Invalid Configuration Data "
2. How it ...
Sajan Das
11:05 AM Support #4071 (New): EFT order entry problem UAO Kaptai
1. Description of problems: Unexpected Error
2. How it generates: When EFT order entry
3. Solution : No Problem Fun...
Rony Md. Sohel Sharif Talukdar
11:04 AM Support #4070 (New): Online Pay Bill Submission
1. Description of problems- User can't submit his salary bill because of " Invalid Configuration Data "
2. How it ...
Sajan Das
11:00 AM Support #4069 (New): Online Pay Bill Submission
1. Description of problems- User can't submit his Baisakhi festival allowance
2. How it generates- Because in Emp...
Sajan Das
09:55 AM Bug #4068 (New): Economic code double(1411202) in dao Gaibandha
1. Description of problems: Code Double found in bill entry
2. How it generates: When officer bill entry
3. Solutio...
Mossanna Argon

04/27/2020

09:35 PM Support #4067 (New): DDO open.
1.Description of problems:New DDO open.
2.How it generates:
3.Solution :from DDO info entry single step.
4.pay poi...
Benamin Mukammel
09:33 PM Support #4066 (New): self bill submission
1.Description of problems:self bill submission problem due to insufficient budget.
2.How it generates:Due to insuff...
Benamin Mukammel
09:32 PM Support #4065 (New): RHD, Bagerhat, Need to cancel Cheque
1. Description of problems: Need to cancel Cheque
2. How it generates: Cheque Cancellation
3. Solution : Forward it...
Ashiqur Rahman
09:29 PM Support #4064 (New): Pay slip Air Hq
1.Description of problems:Pay slip not shown of an Air force officer.
2.How it generates:Data entered by NID, but us...
Benamin Mukammel
09:26 PM Support #4063 (New): User id transfer
1.Description of problems:user required transfer from one pay point to other.
2.How it generates:Due to transfer.
3...
Benamin Mukammel
09:25 PM Support #4062 (New): UAO Bera, Pabna, No information found when user try to submit online bill
1. Description of problems: When user login to userid shown no information found
2. How it generates: After login an...
Ashiqur Rahman
09:22 PM Support #4061 (New): JCO ORS individual EFT
1.Description of problems:JCO ORS individual EFT related query.
2.How it generates:lack of information.
3.Solution ...
Benamin Mukammel
09:22 PM Support #4060 (New): UAO Lalpur, Natore, Open DDO
1. Description of problems: Need to open DDO 1370301-224215400-351523
2. How it generates: DDO Open
3. Solution : ...
Ashiqur Rahman
09:20 PM Support #4059 (New): DCA Rajshahi, Interest shown Double
1. Description of problems: When user submit online bill found interest shown double
2. How it generates: Online bil...
Ashiqur Rahman
09:18 PM Support #4058 (New): Staff bill entry.
1.Description of problems:payee not found on bill entry list.
2.How it generates:due to unapproved staff.
3.Solutio...
Benamin Mukammel
09:17 PM Support #4057 (New): DAO Sirajganj, User submitted bill but no OTP found
1. Description of problems: When user submitted his bill but no OTP found his mobile
2. How it generates: Online bil...
Ashiqur Rahman
09:16 PM Support #4056 (New): DCA Khulna, DDCA want to Audit trail Report.
1. Description of problems: DDCA Khulna want to Audit trail report
2. How it generates: Report - Audit trail Report
...
Ashiqur Rahman
09:13 PM Support #4055 (New): UAO Mohadevpur, Naogaon, Service stamp economic code not found.
1. Description of problems: They want to service stamp economic code from bill entry gazatted
2. How it generates: P...
Ashiqur Rahman
09:11 PM Support #4054 (New): UAO Porsha, Naogaon, No information found when user try to submit online bill
1. Description of problems: When user login to userid shown no information found
2. How it generates: After login an...
Ashiqur Rahman
09:03 PM Support #4053 (New): UAO Bera, Pay bill for officer payment code not shown
1. Description of problems: When user try to send bill only shown deduction code. i.e -16000
2. How it generates: On...
Ashiqur Rahman
08:53 PM Support #4052 (New): DCA Barisal, More than One DDO Found
1. Description of problems: When DDO try to send staff pay bill sending then its showing more then one DDO found
2. ...
Ashiqur Rahman
04:34 PM Support #4049 (New): Basic pay(officer) can not be greater than pay fixation basic salary
i found this type of problem maximum today
1. Description of problems: when officer send his on line pay bill
2....
Evan Sharif
04:28 PM Support #4048 (New): Online Pay Bill Submission
1. Description of problems- When User try to submit pay bill for this month system shows that “ Invalid Configuration... Sajan Das
03:40 PM Support #4047 (New): Invalid configuration data problem
1. Description of problems: I found many problem regarding this issue : which is when officer sending online pay bill... Evan Sharif
03:26 PM Support #4046 (New): Online Pay Bill Submission
1. Description of problems- HELPDESK#76445- "I cannot submit the pay bill. The screenshot has been attached herewith.... Sajan Das
03:12 PM Support #4045 (New): Online Pay Bill Submission
1. Description of problems- HELPDESK#76454- " When I try to submit my pay bill for this month system shows that “ Inv... Sajan Das
02:42 PM Support #4044 (New): Online user Registration Problem UAO Daudkandi
1. Description of problems: Mobile number does not match
2. How it generates: When user online registration
3. Solu...
Rony Md. Sohel Sharif Talukdar
02:40 PM Support #4043 (New): Code Permission at UAO Mollahat
1. Description of problems: Code not found in bill entry(224232200118455-3111303)
2. How it generates: When officer ...
Mossanna Argon
02:37 PM Support #4042 (New): Code Permission at UAO Mohammadpur
1. Description of problems: Code not found in bill entry(224232200118489-3111303)
2. How it generates: When officer ...
Mossanna Argon
12:41 PM Support #4041 (New): GPF Subscription inactive at UAO Morelganj

Description of problems : GPF Subscription can not inactive
How it generates :
Solution : Gpf Subscription me...
Mossanna Argon
12:16 PM Support #4040 (New): insufficient budget problem DAO Lakshmipur
1. Description of problems: Insufficient budget
2. How it generates: When officer staff bill Submit
3. Solution : P...
Rony Md. Sohel Sharif Talukdar
12:05 PM Support #4039 (New): Code Permission at UAO Maheshpur

Description of problems : Need Economic code(3111316) for this 1460804130094
How it generates : Bill entry, co...
Mossanna Argon
11:58 AM Support #4038 (New): Online User login problem at DCA Rangpur

Description of problems : User can not login to system. Forgot password can not , he cant get message. Login ID(ab...
Mossanna Argon
11:34 AM Support #4037 (New): more then one DDO Found DAO Brahmanbaria
1. Description of problems: When DDO try to send staff pay bill sending then its showing more then one ddo
2. How it...
Rony Md. Sohel Sharif Talukdar
11:32 AM Support #4036 (New): Economic Code Double in DAO Brahmanbaria
1. Description of problems: Code Double found in bill entry
2. How it generates: When officer bill entry
3. Solutio...
Rony Md. Sohel Sharif Talukdar
11:00 AM Support #4033 (New): DCA Barisal, More than one DDO Found
Description of problems : More than one DDO found
How it generates : Online Staff Bill
Solution : Remove DDO from A...
Ashiqur Rahman
10:58 AM Support #4032 (New): code permission
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Evan Sharif
10:32 AM Support #4029 (New): Online Pay Bill Submission
1. Description of problems- When the user wants to submit this month allowance then he found no information found
...
Sajan Das

04/26/2020

10:53 PM Support #4028 (New): Code permission@DAO LALMonirHat
1. Description of problems:Code permission
2. How it generates:Not found in online bill
3. Solution:updated Accordi...
Sabya Sachee
10:51 PM Support #4027 (New): Area HQ ctg@Individual EFT Issues
1. Description of problems:Individual EFT Issues
2. How it generates:Confused about check submission
3. Solution:Ch...
Sabya Sachee
10:50 PM Support #4026 (New): Staff Token status related@157 fd workshop
1. Description of problems:Staff Token status related
2. How it generates:Confused
3. Solution:informed accordingly...
Sabya Sachee
10:48 PM Support #4025 (New): self id /mobile no is not updated@shafkat10540
1. Description of problems:self id /mobile no is not updated
2. How it generates:mobile no is not updated
3. Soluti...
Sabya Sachee
10:47 PM Support #4024 (New): Individual EFT Issues@601 fd wrkshop
1. Description of problems:Individual EFT Issues
2. How it generates:Confused about check submission
3. Solution:Ch...
Sabya Sachee
09:31 PM Support #4023 (New): user id problem.
1.Description of problems:user required pension approval menu.
2.How it generates:
3.Solution :requested by DFC(019...
Benamin Mukammel
09:25 PM Support #4022 (New): Profit intimation (NSD)
1.Description of problems:Profit intimation is not sending to client.
2.How it generates:Due to unapproved premature...
Benamin Mukammel
09:22 PM Support #4021 (New): BA number Change.
Description of problems :BA number Change.
How it generates :employee info double entry.
Solution : Marge BA number...
Benamin Mukammel
09:22 PM Support #4020 (New): UAO Keraniganj, Dhaka, Economic Code Permission
Description of problems : Economic code permission
How it generates : Bill Entry(others)
Solution : Code permission...
Ashiqur Rahman
09:20 PM Support #4019 (New): DFO Sundarban West, Economic Code Permission
Description of problems : Economic code not found
How it generates : Bill (Against Contact)
Solution : Code permiss...
Ashiqur Rahman
09:18 PM Support #4018 (New): code block mapping.
Description of problems : Economic code not found
How it generates : Bill entry(Others)
Solution : Code permission ...
Benamin Mukammel
09:18 PM Support #4017 (New): DAO Sirajganj, Marge Employee NID
Description of problems : Marge Employee NID(Duplicate NID Found)
How it generates : Pay Bill Entry(Gazatted)
Solut...
Ashiqur Rahman
09:15 PM Support #4016 (New): UAO Botiaghata, Khulna, Code permission
Description of problems : Economic code not found
How it generates : Bill entry(Others)
Solution : Code permission ...
Ashiqur Rahman
09:13 PM Support #4015 (New): Itna, Kishoreganj, Insufficient budget
Description of problems : Insufficient budget
How it generates : Bitt Entry(Gazatted)
Solution : Check and found in...
Ashiqur Rahman
09:12 PM Support #4014 (New): DAO Kushtia, More than one DDO Found
Description of problems : More than one DDO found
How it generates : Online Staff Bill
Solution : Remove DDO from A...
Ashiqur Rahman
09:10 PM Support #4013 (New): UAO Chouhali, Open DDO
Description of problems : DDO Open
How it generates : DDO Mnaagement- DDO Entry (Single step)
Solution : Open DDO
...
Ashiqur Rahman
09:08 PM Support #4012 (New): UAO Chouhali, Code not found
Description of problems : Economic code not found
How it generates : Bill entry (Gazatted)
Solution : Economic code...
Ashiqur Rahman
09:06 PM Support #4011 (New): DCA Rajshahi, DDO Bill report problem
Description of problems : Details bill report not shown
How it generates : Details Bill report
Solution : Check and...
Ashiqur Rahman
09:04 PM Support #4010 (New): DCA Khulna, LPC Reated Problem
Description of problems : LPC Not found at DCA Khulna though send from Bagerhat
How it generates : Received LPC
Sol...
Ashiqur Rahman
09:02 PM Support #4009 (New): DAO Bogra, Interest on loan to Government employees shown double
Description of problems : 1411202-Interest on loan to government employees shown double 1250203-108816
How it genera...
Ashiqur Rahman
09:01 PM Support #4008 (New): Bill entry problem for special activities.
1.Description of problems:Bill entry problem for special activities.
2.How it generates:due to Wrong transaction typ...
Benamin Mukammel
08:59 PM Support #4007 (New): DAO Pirojpur, Insufficient Budget.
Description of problems : Insufficient budget
How it generates : Bill entry (Others)
Solution : Update GL and found...
Ashiqur Rahman
08:57 PM Support #4006 (New): PWD Barisal, Migration Contact
Description of problems : Need to migration contact
How it generates : Master Data, Migration
Solution : Migration...
Ashiqur Rahman
08:54 PM Support #4005 (New): DAO Pabna, Open DDO
Description of problems : DDO Open
How it generates : Bill entry (Others)
Solution : DDO Management- DDO Entry (Sin...
Ashiqur Rahman
08:52 PM Support #4004 (New): NHA Sylhet Division, Insufficient budget
Description of problems : Wehn bill entry shown insufficient budget
How it generates : Pay Bill entry(Gazatted)
Sol...
Ashiqur Rahman
08:48 PM Support #4003 (New): DCA Barisal GPF subscription shown double
Description of problems : GPF subscription shown Double
How it generates : Pay bill entry(Gazatted)
Solution : Remo...
Ashiqur Rahman
08:46 PM Support #4002 (New): DDO Reactivation
1. Description of problems:DDO reactivation for projects.
2.How it generates:
3.Solution :From DDO Reactive menu.
...
Benamin Mukammel
08:45 PM Support #4001 (New): User id transfer
1. Description of problems:User id transfer
2. How it generates:Due to concern officer transfer.
3. Solution :By us...
Benamin Mukammel
03:28 PM Support #4000 (New): More than one ddo found
1. Description of problems- When the user wants to enter the staff bill then he faces the problem that more than one ... Sajan Das
03:23 PM Support #3999 (New): Code permision
1. Description of problems- When the user wants to entry staff pay bill they didn't find washing allowance
2. How ...
Sajan Das
03:18 PM Support #3998 (New): Roads contract Organisation code change roads division Dohazari
1. Description of problems: Code not found in bill entry
2. How it generates: When bill entry
3. Solution : Organis...
Rony Md. Sohel Sharif Talukdar
03:01 PM Support #3997 (New): Economic Code problem UAO Anowara
1. Description of problems: Code Double found in bill entry
2. How it generates: When officer bill entry
3. Solutio...
Rony Md. Sohel Sharif Talukdar
02:54 PM Support #3996 (New): more then one DDO Found DAO Coxsbazar
1. Description of problems: When DDO try to send staff pay bill sending then its showing more then one ddo
2. How it...
Rony Md. Sohel Sharif Talukdar
02:50 PM Support #3995 (New): Code Permission UAO Kutubdiya
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Rony Md. Sohel Sharif Talukdar
02:49 PM Support #3994 (New): Month close issue(March)- DCA Khulna
UNPOSTED DATA REMAINS FOR THE SELECTED FISCAL_PERIOD AND PAY POINT, cannot close
Problem Send Shakib vai.
Mossanna Argon
02:37 PM Support #3993 (New): User ID Deactivate UAO Sorail
1. Description of problems: User Retried
2. How it generates: N/A
3. Solution : User ID Deactivate
4. How can deve...
Rony Md. Sohel Sharif Talukdar
02:36 PM Support #3992 (New): Need NID Merge for an Officer DCA Khulna
Description of problems : Merge NID(19868728202101430,8728202101430)
How it generates :
Solution :
Is there any...
Mossanna Argon
02:29 PM Support #3991 (New): Need NID Merge for an Officer DCA Khulna
Description of problems : Need NID Merge for an Officer DCA Khulna (19754713033352031,19754713033362031)
How it gen...
Mossanna Argon
02:23 PM Support #3990 (New): Oline user problem (No information found) at DCA Khulna
Description of problems : Oline user problem (No information found) at DCA Khulna
How it generates : After login, i...
Mossanna Argon
02:10 PM Support #3989 (New): Code Permission at DAO Lalmonirhat
Description of problems : Code permission at DAO Lalmonirhat (1270401140567-3111315)
How it generates :
Solution ...
Mossanna Argon
01:58 PM Support #3988 (New): More than one ddo found staff pay bill at DCA Rangpur
Description of problems :More than one ddo found staff pay bill at DCA Rangpur
How it generates :
Solution : Assi...
Mossanna Argon
01:22 PM Support #3987 (New): token entry problem CAO LGED
1. Description of problems: When auditor of cao lged try to entry token second time then its alert 'An unexpected err... Evan Sharif
01:06 PM Support #3986 (New): Staff pay bill problem (CAO Information )
1. Description of problems: More then one ddo showing for staff pay bill
2. How it generates: When officer presses ...
Evan Sharif
12:17 PM Support #3985 (New): Office to pay point mapping at DAO Gaibandha(1250303141267 )
Description of problems :Office to pay point mapping at DAO Gaibandha(1250303141267 )
How it generates :
Solution...
Mossanna Argon
12:12 PM Support #3984 (New): Need NID Merge for an Officer DAO Chudanga
Description of problems : NID Merge.(19782693014947654,2693014947654)
How it generates :
Solution : NID Merge
...
Mossanna Argon
11:41 AM Support #3983 (New): More then one ddo showing for staff pay bill (DCA Sylhet)
1. Description of problems: When DDO try to send staff pay bill sending then its showing more then one one ddo
2. H...
Evan Sharif
11:23 AM Support #3982 (New): DDO User ID Open for online Staff bill @ DAO Magura(Accounts Office)
Description of problems : DDO USER ID Open for staff bill
How it generates :
Solution :
Is there any need for d...
Mossanna Argon
11:18 AM Support #3981 (New): DDO Could not edit/change staff information for staff pay bill submit
1. Description of problems: ddo could not change staff contact and bank information due to un approval option disable... Evan Sharif
11:10 AM Support #3980 (New): Code Permission UAO Sandwip
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Rony Md. Sohel Sharif Talukdar
11:09 AM Support #3979 (New): Code Permission at DAO Lalmonirhat
Description of problems : Code not found at bill entry (8112201,3111316)
How it generates :
Solution : DDO Coding...
Mossanna Argon
11:06 AM Support #3978 (New): insufficient budget problem UAO Companiganj
1. Description of problems: Insufficient budget
2. How it generates: When officer staff bill Submit
3. Solution : P...
Rony Md. Sohel Sharif Talukdar
11:02 AM Support #3977 (New): Office to pay point mapping and DDO Creation at DAO Lalmonirhat(1270401140567)
Description of problems : Office to pay point mapping and DDO Creation at DAO Lalmonirhat(1270401140567)
How it gen...
Mossanna Argon
10:58 AM Support #3976 (New): Credit Scroll Roll Back DCA Chittagong Date on 30.03.2020 and 31.03.2020
1. Description of problems: Worng Data Import 26 Branch
2. How it generates: N/A
3. Solution : Roll Back
4. How ca...
Rony Md. Sohel Sharif Talukdar
10:42 AM Support #3975 (New): Code Permission at UAO Phulbari(Kurigram)
Description of problems : Bill entry not found 3111303 ()
How it generates :
Solution : ddo coding block mapping
I...
Mossanna Argon
10:35 AM Support #3974 (New): More than one ddo found at DAO Nilphamari
Description of problems :Employee pay bill Entry than system says''More than one ddo found'' pl help me how can i ent... Mossanna Argon
10:26 AM Support #3973 (New): Invalide configuration data at UAO kaliganj(Jhenaidha)
Description of problems : Online bill submission - invalid configuration data
How it generates : bill submission
...
Mossanna Argon
10:23 AM Support #3972 (New): Code Permission at UAO Sharankhola
Description of problems : Bill entry not found 3111303 ()
How it generates :
Solution : ddo coding block mapping
I...
Mossanna Argon
10:20 AM Support #3971 (New): Loans and advance configure correctly at DAO Bagerhat
Description of problems :(NID| 19690110894304615 TOLEN NO 26606 DATE 23/04/2020 কর্মকর্তার 7215101 গৃহ নির্র্মান আসল ... Mossanna Argon
10:14 AM Support #3970 (New): Code Permission at UAO Fakirhat
Description of problems : Bill entry not found 3111303 ()
How it generates :
Solution : ddo coding block mapping
...
Mossanna Argon
09:56 AM Feature #3969 (New): DDO Module Tutorial Video
Aminul Mohaimen
09:53 AM Feature #3968 (New): HRM Module Configuration
Aminul Mohaimen
09:53 AM Feature #3967 (New): HRM Module Testing
Aminul Mohaimen
09:51 AM Support #3966 (New): DDO mobile information not found (CAO ird, devotional office )
1. Description of problems: when ddo trying to send staff pay bill then its alert 'DDO mobile information not found'
...
Evan Sharif

04/25/2020

10:58 AM Support #3929 (New): DDO User-ID open
1. Description of problems- User-id needed for DDO staff bill entry
2. Solution- Opened DDO user-id "ddotkgghsdhk"...
Sajan Das
10:51 AM Support #3928 (New): Online Pay Bill Submission

1. Description of problems- When the user wants to submit April Month Salary, he saw employee not found
2. How ...
Sajan Das

04/24/2020

10:36 AM Support #3926 (New): DDO User-ID open
1. Description of problems- User-id needed for DDO staff bill entry
2. Solution- Opened DDO user-id "ddonssadhk"
3....
Sajan Das
10:25 AM Support #3925 (New): Online Pay Bill Submission
1. Description of problems- When the user wants to submit the April Month Salary, it showed "an unexpected error has ... Sajan Das

04/23/2020

11:15 PM Support #3924 (New): demand submission (staff)@56 bengal
1. Description of problems:demand submission (staff)@56 bengal
2. How it generates:submission done
3. Solution:Done...
Sabya Sachee
11:03 PM Support #3923 (New): Bill Submitted But Army No 4045120 Not Found in Pay Roll.(Processed) report
1. Description of problems:Bill Submitted But Army No 4045120 Not Found in Pay Roll.(Processed) report.This number A... Sabya Sachee
10:58 PM Support #3922 (New): merge issues@18beenngal
১। আপনার ইউনিট হতে নিম্নলিখিত জেসিও এবং ও আর এর ভুল আইডি আইবাস++ সফটওয়্যার হতে মুছে ফেলার জন্য বলা হয়ঃ
a....
Sabya Sachee
10:57 PM Support #3921 (New): merge issues@ssc
১। আপনার ইউনিট হতে নিম্নলিখিত জেসিও এবং ও আর এর ভুল আইডি আইবাস++ সফটওয়্যার হতে মুছে ফেলার জন্য বলা হয়ঃ
a....
Sabya Sachee
10:54 PM Support #3920 (New): Self reg@JSS00477
1. Description of problems:self id /mobile no is not updated
2. How it generates:mobile no is not updated
3. Soluti...
Sabya Sachee
09:34 PM Support #3919 (New): Office to pay point mapping and DDO Creation at UAO Bheramara(224215400351284)
Description of problems :
How it generates :
Solution : Office to pay point mapping and DDO Creation
Is there any ...
Mossanna Argon
08:14 PM Support #3918 (New): Economic code shows double.
1. Description of problems:Economic code shows double.
2. How it generates: When officer bill entry
3. Solution : D...
Benamin Mukammel
08:08 PM Support #3917 (New): User id problem (NSD)
1.Description of problems:forget Password of a NSD user.
2.How it generates:
3.Solution :Informed to regenerate pas...
Benamin Mukammel
08:05 PM Support #3916 (New): Profit intimation (NSD)
1.Description of problems:Profit intimation is not sending to client.
2.How it generates:Due to unapproved premature...
Benamin Mukammel
08:00 PM Support #3915 (New): DDO Reactivation
1. Description of problems:DDO reactivation for projects.
2.How it generates:
3.Solution :From DDO Reactive menu.
...
Benamin Mukammel
07:58 PM Support #3914 (New): Month close AFC NAVY CTG
1. Description of problems:procedure of Month close AFC NAVY CTG.
2. How it generates:Lack of information.
3. Solut...
Benamin Mukammel
07:54 PM Support #3913 (New): Air force pay slip monitoring ID
1. Description of problems:Air force pay slip monitoring ID Locked.
2. How it generates:wrong user id password enter...
Benamin Mukammel
05:59 PM Support #3912 (New): Credit Scroll Roll Back DCA Chittagong Date on 29.03.2020
1. Description of problems: Worng Data Import 26 Branch
2. How it generates: N/A
3. Solution : Roll Back
4. How ca...
Rony Md. Sohel Sharif Talukdar
05:29 PM Support #3911 (New): GPF Opening Balance By pass UAO Ukhiya
1. Description of problems: Amount miss match in bill entry
2. How it generates: When officer GPF bill entry
3. Sol...
Rony Md. Sohel Sharif Talukdar
05:20 PM Support #3910 (New): Invalid code Delete DAO brahmanbaria
1. Description of problems: same economic code show double
2. How it generates: When officer bill entry
3. Solution...
Rony Md. Sohel Sharif Talukdar
03:10 PM Support #3909 (New): Month close issue(March)- DCA Khulna

Follow up DCA Khulna, Contact with BB(Nuruzaman Vai) , Accounts Check
Accounts ok now. DCA Khulna Can close mont...
Mossanna Argon
02:36 PM Support #3908 (New): Office to pay point mapping and DDO Creation at UAO Lohagara (Narail)(224215400351298)
Description of problems :
How it generates :
Solution : Office to pay point mapping and DDO Creation
Is there any ...
Mossanna Argon
02:27 PM Support #3907 (New): Officer Pay bill problem
1. Description of problems: interest of loan showing double when officer try to send pay bill
2. How it generates: W...
Evan Sharif
11:38 AM Support #3906 (New): Code Permission at DAO Gaibandha

Description of problems : Code not found in Book transfer(1423101,1423102)
How it generates :
Solution : Code ...
Mossanna Argon
11:14 AM Bug #3905 (New): Office to pay point mapping and DDO Creation at UAO Sundarganj(224215400351442)

Description of problems :
How it generates :
Solution : Office to pay point mapping and DDO Creation
Is th...
Mossanna Argon
11:09 AM Support #3904 (New): All DDO Mapping at UAO Sundarganj

Description of problems : All DDO not found in UAO User ID.
How it generates : Bill entry/Approval
Solution :...
Mossanna Argon
11:02 AM Support #3903 (New): DDO id open for staff bill submit CAO Health, Divisional Health Office Dhaka
1. Description of problems: DDO id open for staff bill submin
2. How it generates: N/A
3. Solution : ID open
4. Ho...
Evan Sharif
10:39 AM Support #3902 (New): Staff information approval problem
1. Description of problems: DDO could not approve an employee where employee status is un approved. showing this aler... Evan Sharif
10:35 AM Support #3901 (New): DDO ID open for online Staff bill submit UAO Teknaf
1. Description of problems: DDO ID open for Staff bill
2. How it generates: N/A
3. Solution : DDO ID Open
4. How c...
Rony Md. Sohel Sharif Talukdar
10:31 AM Support #3900 (New): Online Pay Bill Submission
1. Description of problems- HELPDESK#76102- "When I submitted my OTP code for online pay bill submission it shows "In... Sajan Das
10:22 AM Support #3899 (New): can not close month due to un posted data remain (CAO LGD)
1. Description of problems: can not close month due to un posted data remain
2. How it generates: When officer pres...
Evan Sharif
10:20 AM Support #3898 (New): Online Pay Bill Submission
1. Description of problems- HELPDESK#76130- "Showing insufficient budget in education allowance"
2. Solution- I ca...
Sajan Das
07:52 AM Feature #3895 (New): Update Corona Challenge Document based on discussion
Aminul Mohaimen
07:50 AM Bug #3894 (New): Single click EFT for a unit
Generate EFTs for all employees through a single click Aminul Mohaimen
07:49 AM Support #3893 (New): Prepare list of new accounts and send to TBL
Aminul Mohaimen

04/22/2020

08:52 PM Support #3891 (New): GPF inactive.
1. Description of problems:GPF inactive for a staff.
2. How it generates: Mentioned staff is on LPR,his GPF will ina...
Benamin Mukammel
08:45 PM Support #3890 (New): Staff bill entry.
1. Description of problems:Approved staff info edit problem.
2. How it generates:
3. Solution:Instructed to use edi...
Benamin Mukammel
08:39 PM Support #3889 (New): EFT sms sending.
1. Description of problems:EFT sms sending procedure and related query.
2. How it generates:lack of information.
3....
Benamin Mukammel
08:35 PM Support #3888 (New): pay bill submission problem
1. Description of problems:pay bill submission problem, fiscal year,month not shown on bill submission screen.
2. Ho...
Benamin Mukammel
07:22 PM Support #3887 (New): Error:DDO Mobile no is not found@56 e Benngal
1. Description of problems:error:DDO Mobile no is not found
2. How it generates:DDO info entry by Pay point is not ...
Sabya Sachee
07:20 PM Support #3886 (New): data load failed during festival submission@131 fd wrkshp
1. Description of problems: data load failed during festival submission@131 fd wrkshp
2. How it generates: deleted p...
Sabya Sachee
07:16 PM Support #3885 (New): duplicate issue@14fio
1. Description of problems: duplicate issue
2. How it generates:duplicate issue
3. Solution: need to follow offici...
Sabya Sachee
03:36 PM Support #3884 (New): Employee not found when ddo try to enter employee pay bill , DDO module issue (CAO IRD)
1. Description of problems: When ddo click to Employee pay bill entry and fill up the all field and click go then doe... Evan Sharif
01:45 PM Support #3883 (New): Assign Budget entity to system control point @ DAO Chuadanga

Description of problems :Assign Budget entity to system control point @ DAO Chuadanga
How it generates :
Solut...
Mossanna Argon
01:41 PM Support #3882 (New): Online Pay Bill Submission
1. Description of problems- Month of April bill can't submit due to budget problem
2. Solution- I called the respe...
Sajan Das
01:39 PM Support #3881 (New): Cheque Cancellation Problem at DAO Jessore

Description of problems : Cheque Cancellation Problem at DAO Jessore. Token No. 040147, Chk No. TA-829754
How it...
Mossanna Argon
11:44 AM Support #3880 (New): unexpected error when try to entry nangla new year festival bill (uao chunarughat)
1. Description of problems:unexpected error when try to entry nangla new year festival bill
2. How it generates: Whe...
Evan Sharif
11:41 AM Support #3879 (New): NID by pass DCA Chittagong
1. Description of problems: NID does not exit in pay Fixation
2. How it generates: When master data entry
3. Soluti...
Rony Md. Sohel Sharif Talukdar
11:37 AM Support #3878 (New): Online Pay Bill Submission
1. Description of problems- HELPDESK#76028- Month of April bill can't submit due to budget problem
2. Solution- I ...
Sajan Das
11:34 AM Support #3877: Self id@Captain,ctg cant
pay point:Captain,ctg cant Sabya Sachee
11:33 AM Support #3877 (New): Self id@Captain,ctg cant
1. Description of problems:self id /authentication failed
2. How it generates: trying from mobile with wrong user id...
Sabya Sachee
11:31 AM Support #3876 (New): Code Permission at UAO Damurhuda

Description of problems : Bill entry not found 7215101 code
How it generates :
Solution : DDO Code block mappi...
Mossanna Argon
11:29 AM Support #3875 (New): user open for staff bill entry and submit (Uao shalla)
1. Description of problems: DDO user id and entry user id open
2. How it generates:
3. Solution : open an id for...
Evan Sharif
11:27 AM Support #3874 (New): Deduction Code not found/confused@56 e bengal
1. Description of problems:Deduction Code not found/confused
2. How it generates: Confused about business
3. Soluti...
Sabya Sachee
11:16 AM Support #3873 (New): bank info@5 signal
1. Description of problems:Wrong bank info entry
2. How it generates: lack of information/understanding about bank i...
Sabya Sachee
11:13 AM Support #3872 (New): Bill Entry@AFC comilla
1. Description of problems:Bill Entry
2. How it generates: confused about Accounting month
3. Solution:suggested ac...
Sabya Sachee
11:08 AM Support #3871 (New): Gpf Advance Problem
1. Description of problems- Helpdesk#76036- In March 2020, I have completed to Refund (GPF Advance) all installment (... Sajan Das
10:32 AM Support #3870 (New): Code Permission UAO Sandwip
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Rony Md. Sohel Sharif Talukdar
09:20 AM Feature #3867 (New): Manual Update for current Version-DDO Module
Manual Update for current Version-DDO Module Mahfuzur Rahman
09:17 AM Feature #3866 (Resolved): Cr Report Develeopmet & Configuration- Budget Vs Actual English
Cr Report- Budget Vs Actual English
SP= RPT_BE_DATA_STATUS_SP_DET
RPT= /BUDGET/Reports/RPT_BE_DATA_STATUS_SP_DET
Mahfuzur Rahman

04/21/2020

10:27 PM Support #3865 (New): UAO Godagari, Rajshahi, User registration problem for online bill submission
Description of problems : Online Registration Problem
How it generates : Self registration. After self registration,...
Ashiqur Rahman
10:22 PM Support #3864 (New): UAO Amtali Barguna, Open DDO
Description of problems : Need to open DDO
How it generates : DDO Information Entry Single Step
Solution : OPen DDO...
Ashiqur Rahman
10:19 PM Support #3863 (New): UAO Badalgachi, Naogaon, Coding block not found
Description of problems : Coding Block not found (1430204122464,Upazilla agriculture Officer Badalgachi, Economic Cod... Ashiqur Rahman
10:16 PM Support #3862 (New): UAO Mehidiganj, Barisal, Open DDO
Description of problems : Need to open DDO(1370301-224215400-351014 )
How it generates : DDO Management- DDO entry S...
Ashiqur Rahman
10:13 PM Support #3861 (New): DCA Rajshahi, Interest on loan to government employees shown double
Description of problems : Interest on loan to government employees shown double
How it generates : Pay bill entry (g...
Ashiqur Rahman
10:10 PM Support #3860 (New): DAO Natore, Employee information entry Single step not save after correction
Description of problems : Employee information not save after correction bank account no.
How it generates : Employe...
Ashiqur Rahman
09:49 PM Support #3858 (New): DCA Barisal, Import and Upload Dr. scroll
Description of problems : Dr. Scroll Import and Upload
How it generates : Debit Scroll Import(Bcheques). BB file pr...
Ashiqur Rahman
09:42 PM Support #3856 (New): DAO Kushtia, Online staff bill submission problem
Description of problems : More than one DDO found staff pay bill entry
How it generates : Employee Pay Bill Entry
S...
Ashiqur Rahman
09:40 PM Support #3855 (New): DCA Rajshahi, Online bill submission problem(Staff Bill)
Description of problems : More than one DDO found staff pay bill entry
How it generates : Employee Pay Bill Entry
S...
Ashiqur Rahman
06:21 PM Support #3854 (New): Self registrtion of NAVY officer,wrong mobile number.
1.Description of problems:Mobile number shows wrong while doing self registration.
2.How it generates:wrong data ent...
Benamin Mukammel
06:14 PM Support #3853 (New): Bangla new year festival bill.
1.Description of problems:Bangla new year festival bill processing.
2.How it generates:when bill submitted an error ...
Benamin Mukammel
06:11 PM Support #3852 (New): All DDO not found in a user.
Description of problems:All DDO not found in a user.
How it generates:On bill entry.
Solution :from the menu "Map P...
Benamin Mukammel
06:04 PM Support #3851 (New): DDO Reactivation
Description of problems:DDO inactive.
How it generates:
Solution :From DDO Reactive menu.
Pay point:UAO kotiadi.
Benamin Mukammel
04:39 PM Support #3845: Insufficient budget at code 3111310, 3111306
Evan Sharif wrote:
> 1. Description of problems: insufficient budget (3111310 - House rent allowance )
> 2. How it ...
Evan Sharif
01:37 PM Support #3845 (New): Insufficient budget at code 3111310, 3111306
1. Description of problems: insufficient budget (3111310 - House rent allowance )
2. How it generates: When officer ...
Evan Sharif
03:43 PM Support #3850 (New): 1411202-Interest on loan to government employees Shows Double in Bill-- DAO Bagerhat
Description of problems :
How it generates : Pay bill entry gazetted.
Solution : remove one coding block (invalid) ...
Mossanna Argon
03:36 PM Support #3849 (New): GPF Code Permission @ UAO Birol
1. Description of problems: Code not found in bill entry
2. How it generates: bill entry
3. Solution : DDO - codin...
Mossanna Argon
03:30 PM Support #3848 (New): DDO User-ID
1. Description of problems- User-id needed for DDO staff bill entry
2. Solution- Opened two DDO user-id
3. Paypoi...
Sajan Das
03:11 PM Support #3847 (New): EFT Permission For UAO Digholia
Description of problems : eft permission for UAO Login ID
How it generates :
Solution : Done
Is there any need...
Mossanna Argon
02:51 PM Support #3846 (New): User-ID problem
1. Description of problems- When the user logged into their user-id they face employee information not found problem
...
Sajan Das
01:18 PM Support #3844 (New): Unmaping DDO Coding Block DAO Madaripur
1. Description of problems: 246+246 code UAO Saril and UAO Faridganj mapping DAO madaripur
2. How it generates: N/A
...
Rony Md. Sohel Sharif Talukdar
01:17 PM Support #3843 (New): report not generated
1. Description of problems: Bill submitted bt no pdf file found after clicking on OK button. How to get that pdf file... Evan Sharif
01:13 PM Support #3842 (New): abnormal bill in officer pay bill at DCA Khulna
Description of problems :Token no: 115339, in this pay Bill an officer of KMP submitted his pay Bill of march'2020. ... Mossanna Argon
01:01 PM Support #3841 (New): an unexpected error showing when budget user try to field distribution
1. Description of problems: an unexpected error showing when budget user try to field distribution
2. How it genera...
Evan Sharif
12:24 PM Support #3840 (New): Online Bill submission problem by user @ DCA Khulna
Description of problems : when Submitting bill , error message. (Invalid configuration data)
How it generates : P...
Mossanna Argon
11:31 AM Support #3839 (New): Online User login problem at UAO Palshbari
1. Description of problems: Do not Login
2. How it generates: When user login
3. Solution : first user password res...
Mossanna Argon
11:29 AM Support #3838 (New): On line Bill submission problem at UAO Palashbai
Description of problems : Online paybill submission (Multiple paypoint found)
How it generates : Press submit butt...
Mossanna Argon
11:07 AM Support #3837 (New): when submit monthly bill, it shows pin code sent to registered mobile number but no sms received at all
1. Description of problems:No pin code sms received in mobile
2. How it generates: When officer presses 'Submit' bu...
Evan Sharif
10:41 AM Support #3836 (New): allowance cannot be more than 60% of the basic pay
1. Description of problems: allowance/House rent cannot be more than 60% of the basic pay
2. How it generates: When...
Evan Sharif
10:30 AM Support #3834 (New): Online user Password Problem UAO Anowara
1. Description of problems: Do not Login
2. How it generates: When user login
3. Solution : first user password res...
Rony Md. Sohel Sharif Talukdar
08:38 AM Feature #3833 (New): HRM Module Design Document
Aminul Mohaimen

04/20/2020

11:35 PM Support #3832 (New): UAO Shahazadpur, Sirajganj self bill entry problem.
1. Description of Problems: User Can't submit self bill
2. How it generates: Online Pay Bill Submission. When User c...
Ashiqur Rahman
11:30 PM Support #3831 (New): DAO Bogra, Book transfer Cr. Code not found.
1. Description of Problems: Book transfer Cr. Code not found.
1460301000000-120007500 -11001000-1131101-4 (cr)...
Ashiqur Rahman
11:24 PM Support #3830 (New): DAO Sirajganj DDO Open
Description of Problems: Need to open DDO (1250303 141266)
1. How it generates: DDO Entry Single Step
2. Solution: ...
Ashiqur Rahman
11:22 PM Support #3829 (New): DAO Natore, EFT Cancel
1. Description of Problems: Cancel EFT
2. Solution: EFT cancel menu is not available to our ID's. So collect DAO's I...
Ashiqur Rahman
11:19 PM Support #3828 (New): DCA Rajshahi, User ID Transfer from Chapai to DCA Rajshahi
1. Description of Problems: Need to transfer userif to DCA Rajshahi
2. Solution: Forward it to Atair Bhai
3. Pay Po...
Ashiqur Rahman
11:17 PM Support #3827 (New): UAO Atrai, LPC Related Issued.
1. Description of Problems: LPC Related Issue
2. Solution: Forward it to Siddique Bhai
3. Pay point: UAO Atrai, Nao...
Ashiqur Rahman
11:14 PM Support #3826 (New): UAO Hatibandha, Gaibandha Interest on Govt. Employee Double.
1. Description of Problems: Double shown Interest on loan gov. Employee
2. How it generates: Pay bill entry(gazetted...
Ashiqur Rahman
10:14 PM Support #3825 (New): salary demand proceess@56 ebengal
1. Description of problems:salary demand proceess
2. How it generates: demand process not clear
3. Solution: Info...
Sabya Sachee
10:12 PM Support #3824 (New): Token delete@fc misc
1. Description of problems:how to delete token
2. How it generates: Wrong submission
3. Solution: token cancellati...
Sabya Sachee
10:09 PM Support #3822 (New): merge issues@ sscc hattogram
1. Pl take necessary step to marge the following Army Numbers:
a. Incorrect Number: 1612617 (Addition...
Sabya Sachee
10:06 PM Support #3820 (New): merge issues@18beenngal
Need to Merge pl.
1. Incorrect Number: 1436624 (Additional Entry)
1. Correct Number: 1436642 (Actual Use)...
Sabya Sachee
10:02 PM Support #3819 (New): Bank info related issues
1. Description of problems:Wrong bank info entry
2. How it generates: lack of information/understanding about bank i...
Sabya Sachee
10:01 PM Support #3818 (New): employee joining@afc comilla
1. Description of problems: employee joining
2. How it generates: not getting in database
3. Solution: need too j...
Sabya Sachee
06:52 PM Support #3817 (New): Self bill user id problem
Description of problems:Self bill user id problem.Employee information not found.
How it generates :employee informa...
Benamin Mukammel
06:20 PM Support #3816 (New): Report not shows to a user.
Description of problems:Report not shows to a user.
How it generates:while checking reports.
Solution:Clear all cac...
Benamin Mukammel
06:15 PM Support #3815 (New): DDO creation for project 224215400351221
Description of problems:DDO creation for project 224215400351221
How it generates:Project distribution is not mapped...
Benamin Mukammel
06:10 PM Support #3814 (New): Officer's pay bill.
Description of problems:Pay bill not submitted.
How it generates: Due to lack of budget.
Solution: checking budget...
Benamin Mukammel
06:02 PM Support #3813 (New): Month close FC pay 1
Description of problems:Receipt payment mismatch.
How it generates:while closing month.
Solution:sent an email to ...
Benamin Mukammel
03:39 PM Support #3812 (New): Month close problem due to un-posted data remain
Description of problems : Unposted Document remains
How it generates : Submit Month close button
Solution : Take un...
Evan Sharif
02:54 PM Support #3811 (New): Month close problem due to FA double posting (DFO Rajshahi)
1. Description of problems: Forest advance posted double amount and approved
2. How it generates:
3. Solution : ca...
Evan Sharif
12:27 PM Support #3810 (New): Month Close Problem (March-2020) at DAO Thakurgoan
Description of problems : Unposted Document remains
How it generates : Submit Month close button
Solution : T...
Mossanna Argon
12:22 PM Support #3809 (New): Bill Journal(Authorization) problem at DAO Jhenaidha
Description of problems :Bill Journal can not affect budget
How it generates :
Solution : Problem send to Shakib...
Mossanna Argon
12:08 PM Support #3808 (New): EFT Permission For UAO Gobindaganj
Description of problems : EFT permission for UAO(Transfer from another Paypoint)
How it generates : N/A
Solution...
Mossanna Argon
11:38 AM Support #3807 (New): Credit Scroll Problem UAO chandina
1. Description of problems: credit scroll not upload
2. How it generates: When click upload
3. Solution : correct i...
Rony Md. Sohel Sharif Talukdar
11:26 AM Support #3806 (New): Code Permission UAO Kawkhali
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Rony Md. Sohel Sharif Talukdar
10:46 AM Support #3805 (New): Online pay bill ID problem . 'Employees information not found".
1. Description of problems: Through budget execution>it's showing 'Employees information not found".
2. How it gener...
Evan Sharif
10:38 AM Support #3804 (New): UAO Borhanuddin, Bhola, DDO Open
Description of Problems: Open DDO (1370301-224215400-351018)
1. How it generates: DDO Information Entry(Single Step)...
Ashiqur Rahman
10:32 AM Support #3803 (New): UAO Nandigram, Bogra, DDO Open
Description of Problems: Open DDO
1. How it generates: DDO Information Entry(Single Step)
2. Solution: Open DDO
3....
Ashiqur Rahman
09:22 AM Bug #3802 (New): PEDP 4 DDO Module Roll out Report Review
Aminul Mohaimen
09:21 AM Feature #3801 (New): DLR Achievement Status - March 2020 - Update
Aminul Mohaimen
09:20 AM Feature #3800 (New): Pensioner New Year Allowance Exception SP
Aminul Mohaimen

04/19/2020

11:49 PM Support #3799 (New): NHA Chittagonj Circle, Bill Passing Problem.
Description of Problems:
1. How it generates: Pay bill entry(gazetted)
2. Solution: Contact with Shakib Bhai
3. Is...
Ashiqur Rahman
11:47 PM Support #3798 (New): UAO Shajahanpur, Bogra, Re - active DDO.
Description of Problems:
1. How it generates: DDO Reactive(1370101-221000400-362336)
2. Solution: They De activatio...
Ashiqur Rahman
11:45 PM Support #3797 (New): DCA Barisal, Import and Upload Dr. Scroll
Description of Problems:
1. How it generates: Debit Scroll Import(Cheque)
2. Solution: Import and upload Dated. 08/...
Ashiqur Rahman
11:43 PM Support #3796 (New): UAO Mathbaria, Pirojpur Cr. Scroll Problem
Description of Problems:
1. How it generates: Credit Scroll Import
2. Solution: .XML File Problem. Advice them to c...
Ashiqur Rahman
11:41 PM Support #3795 (New): DAO Bogra, Debit Scroll Problem. Dated: 05/03/2020
Description of Problems:
1. How it generates: Debit Scroll EFT file upload Double
2. Solution: Contact with Shakib ...
Ashiqur Rahman
11:38 PM Support #3794 (New): PWD Barisal, Budget not available.
Description of Problems:
1. How it generates: Bill Entry Screen. The following message found "Budget not available f...
Ashiqur Rahman
11:34 PM Support #3793 (New): DAO Pirojpur, Month Close Problem
Description of Problems:
1. How it generates: Month Colse. When Click validate, The following Message Shown "UNPOSTE...
Ashiqur Rahman
11:31 PM Support #3792 (New): UAO Galachipa, Patuakhali, 23/03/2020 Cr. Scroll Problem
Description of Problems:
1. How it generates: Credit Scroll Import
2. Solution: .xml file problem. Advice them to c...
Ashiqur Rahman
11:28 PM Support #3791 (New): DCA Barisal Codding Block mapping
Description of Problems:
1. How it generates: Pay bill entry(gazetted/non gazatted)
2. Solution: coding block from ...
Ashiqur Rahman
11:22 PM Support #3790 (New): UAO Biswamvpur, Sunamganj, Code block mapping.
Description of Problems:
1. How it generates: Pay bill entry(gazetted/non gazatted)
2. Solution: coding block from ...
Ashiqur Rahman
11:18 PM Support #3789 (New): UAO Bamna, Patuakhali, Code block mapping.
Description of problems:
1. How it generates: Pay Bill entry(Gazetted)
2. Solution: Coding Block from code block ma...
Ashiqur Rahman
11:14 PM Support #3788 (New): UAO Rangabali, Patuakhali Month close problem
Description of Problems:
1. How it generates:Debit Scroll(Advanced)
2. When upload the following message found "Deb...
Ashiqur Rahman
11:06 PM Support #3787 (New): DAO Bogra, Debit Scroll Import and upload
Description of Problems:
1. How it generates: Debit Scroll Import(Cheque)
2. Solution: After correction(Old Code mi...
Ashiqur Rahman
10:59 PM Support #3786 (New): DFO wild Life management Khulan, Code Block Mapping
Description of problems:
1. How it generates: Temporary Advance(To sub-division Adjustment)
2. Solution: Code Permi...
Ashiqur Rahman
07:55 PM Support #3785 (New): JCO ORS's Festival Bill submission.
1.Description of problems:Wrong festival bill submitted by Unit.
2.How it generates:By mistake.
3.Solution:After ch...
Benamin Mukammel
07:45 PM Support #3784 (New): Month close receipt payment mismatch
1.Description of problems:Month close receipt payment mismatch.
2.How it generates:
3.Solution:Need to check from d...
Benamin Mukammel
05:04 PM Support #3783 (New): MERGE ISSUE@ssc chattogram
Pl take necessary step to marge the following Army Numbers:
1. - Incorrect Number: 1612617 (Additional Entry)-...
Sabya Sachee
05:00 PM Support #3782 (New): MERGE ISSUE@18engrbn

Need to Marge
unit:18engrbn
1. Incorrect Number: 1436624 (Additional Entry)
1. Correct Number: 1436642 (...
Sabya Sachee
04:57 PM Support #3781 (New): Wrong bank info entry@15 fd mirpur
1. Description of problems:Wrong bank info entry
2. How it generates: lack of information/understanding about bank i...
Sabya Sachee
04:55 PM Support #3780 (New): NEW JCO info Entry
1. Description of problems:NEW JCO info Entry
2. How it generates:NID BLOCKED
3. Solution: suggested to ignore NID
...
Sabya Sachee
04:50 PM Support #3779 (New): 1411202-Interest on loan to government employees Shows Double in Bill-- DAO Jessore
Description of problems :
How it generates : Pay bill entry gazetted.
Solution : remove one coding block from co...
Mossanna Argon
04:40 PM Support #3778 (New): unable to login
1. Description of problems:unable to login
2. How it generates: Due to system deployment
3. Solution: requests to...
Sabya Sachee
04:38 PM Support #3777 (New): UNABLE TO CHANGE DDO
1. Description of problems:UNABLE TO CHANGE DDO
2. How it generates: Employee was release state
3. Solution: Empl...
Sabya Sachee
04:36 PM Support #3776 (New): salary submission@157 beengal

1. Description of problems:salary submission@157 beengal
2. How it generates: salary submission@157 beengal
3. ...
Sabya Sachee
04:32 PM Support #3775 (New): BD Army_-Staff bill: DDO changes Automatically between 157 fd workshop and 56 E Bengal
DDO ofz this Employee (NID:: 19751553798741518) is 157 fd workshop but DDO changes Automatically to 56 e Bengal. Get... Sabya Sachee
04:31 PM Support #3774 (New): DCA Khulna Dr import and upload prroblem

Dr Scroll (Cheque) import problem due 13 digit old code.
All problem mail to Bangladesh bank(Md. Nuruzzaman vai, c...
Mossanna Argon
04:26 PM Support #3773 (New): Challan upload problem at UAO Paikgacha
Description of problems : Challan can not upload(due to invalid code-23-03-2020)
How it generates : challan upload ...
Mossanna Argon
03:38 PM Support #3772 (New): Budget issue at UH&FP Narayanganj.
1.Description of problems:Insufficient budget for pay bill officers.
2.How it generates:Due to lack of budget at off...
Benamin Mukammel
03:30 PM Support #3771 (New): Budget related information and answering related query
1.Description of problems:Discuss with FC pay 2 about budget checking and related query.
2.How it generates:lack of ...
Benamin Mukammel
03:23 PM Support #3770 (New): Bangla new year festival bill processing.
1. Description of problems:Bangla new year festival bill processing.
2.How it generates:when bill submitted an error...
Benamin Mukammel
03:15 PM Support #3769 (New): Staff bill submission user id recovery
1. Description of problems:Staff bill submission user id recovery.
2. How it generates:by Lost/forgotten
3. solutio...
Benamin Mukammel
03:05 PM Support #3768 (New): Token not generate for pay bill.
1. Description of problems:Token not generate for pay bill.
2. How it generates:Token already submitted for the paye...
Benamin Mukammel
02:58 PM Support #3767 (New): Rest and recreation bill submission
1. Description of problems:Rest and recreation bill submission procedure.
2. How it generates:lack of information
3...
Benamin Mukammel
02:24 PM Support #3766 (New): Officer want to add Residential telephone encashment allowance in salary code no 3111313
1. Description of problems: Officer want to add Residential telephone encashment allowance in salary code no 3111313
...
Evan Sharif
02:17 PM Support #3765 (New): ERROR MASSAGE MORE THAN ONE DDO FOUND AND DURING STAFF PAY BILL ENTRY THERE ARE NO DDO FOUND DDO NAME-ddocaolaw
1. Description of problems:ERROR MASSAGE MORE THAN ONE DDO FOUND AND DURING STAFF PAY BILL ENTRY
2. How it generates...
Evan Sharif
02:08 PM Support #3764 (New): OTP Can not send to user mobile no @UAO Mohammadpur
Description of problems :
How it generates : User can not get 4 digit otp when submitting paybill.
Solution :Chec...
Mossanna Argon
12:15 PM Support #3763 (New): Double NID Marge in DCA Chittagong
1. Description of problems: Double NID one Employee
2. How it generates: N/A
3. Solution : NID Marge
4. How can de...
Rony Md. Sohel Sharif Talukdar
12:01 PM Support #3762 (New): DDO Open UAO Meghna With Code Permission
1. Description of problems: No DDO 1610306140473 code
2. How it generates: N/A
3. Solution : New DDO open and relat...
Rony Md. Sohel Sharif Talukdar
11:58 AM Support #3761 (New): USER ID problem at UAO Gobindaganj
1. Description of problems: UAO transfer from UAO Thanchi to UAO Gobindaganj but he cant submit his online pay bill
...
Mossanna Argon
11:46 AM Support #3760 (New): insufficient budget problem UAO Chawkaria
1. Description of problems: insufficient budget at code .......
2. How it generates: When officer bill submit
3. So...
Rony Md. Sohel Sharif Talukdar
11:42 AM Support #3759 (New): DDO Open (Project - 224021005351249) at UAO Mongla
1. Description of problems: DDO not found in bill entry
2. How it generates: When Contigency bill entry
3. Solution...
Mossanna Argon
11:35 AM Support #3758 (New): NID By pass UAO Fulgazi
1. Description of problems: When bill submit Error: more than one this fiscal Year
2. How it generates: When online ...
Rony Md. Sohel Sharif Talukdar
11:29 AM Support #3757 (New): Code Permission at UAO Kolaroa
1. Description of problems: Code not found in bill entry
2. How it generates: When staff bill entry
3. Solution : D...
Mossanna Argon
11:06 AM Support #3756 (New): USER ID problem at DCA Khulna
1. Description of problems: Supper transfer from DAO Satkhira to DCA Khulna but he cant submit his online pay bill
...
Mossanna Argon
10:49 AM Support #3755 (New): DDO Open (Project - 224215400351424) at UAO Birol
1. Description of problems: Code not found in bill entry
2. How it generates: When Contigency bill entry
3. Solutio...
Mossanna Argon
10:39 AM Support #3754 (New): Code Permission at UAO Debiganj
1. Description of problems: Code not found in bill entry
2. How it generates: When staff bill entry
3. Solution : D...
Mossanna Argon
09:44 AM Feature #3753 (New): JCO ORs Bill List (Individual) Report SP
Aminul Mohaimen

04/18/2020

11:03 AM Feature #3750 (New): Document on Corona Virus Challenges to iBAS++ and Mitigation Strategy
Aminul Mohaimen

04/16/2020

10:18 PM Support #3749 (New): By pass NID in Pay fixation DAO Brahmanbaria
1. Description of problems: Master Data entry
2. How it generates: When Save click, then error does not NID in pay F...
Rony Md. Sohel Sharif Talukdar
08:10 PM Support #3744 (New): JCO ORS unauthorized leave.
1. Description of problems:Due to unauthorized leave JCO will not get salary and festival bonus.
2. How it generates...
Benamin Mukammel
08:01 PM Support #3743 (New): FC pay 2 Budget.
Description of problems:Discuss with FC pay 2 about budget checking and related query.
How it generates:lack of info...
Benamin Mukammel
07:44 PM Support #3742 (New): Month close Pay 1.
1.Description of problems :Discuss with Pay1 about closing of month march'20.
2. How it generates :
3. Solution:Req...
Benamin Mukammel
07:37 PM Support #3741 (New): Self registrtion of NAVY officer.
1. Description of problems:Self registration of a Navy officer.
2. How it generates:Due lack of knowledge/informatio...
Benamin Mukammel
07:30 PM Support #3740 (New): User id transfer
1. Description of problems:User id transfer
2. How it generates:Due to concern officer transfer or retirement.
3. ...
Benamin Mukammel
06:51 PM Support #3739 (New): Code permission issue_3111320_3111302@157 fd wrkshp
1. Description of problems:3111320_3111302_are missing from bill
2. How it generates: Code permission not found
3. ...
Sabya Sachee
06:49 PM Support #3738 (New): Not found in Employee pay bill entry_staff issues@157 fd wrksh
1. Description of problems:Not found in Employee pay bill entry
2. How it generates: Wrong ddo selection
3. Solutio...
Sabya Sachee
06:45 PM Support #3737 (New): Total Number of Employees showing Wrong After pressing “Calculate Imprest”.
1. Description of problems:Total Number of Employees showing Wrong(showing additional 1 person) After pressing “Calcu... Sabya Sachee
06:33 PM Support #3736 (New): Self ID@BNS Ishakha navy,ctg
1. Description of problems:Unable to login
2. How it generates: Due to Wrong user id and pass
3. Solution:Suggested...
Sabya Sachee
06:31 PM Support #3735 (New): NID not found in pay fixation @56 e bengal
1. Description of problems:NID not found in pay fixation
2. How it generates: Need to bypass NID from screen
3. So...
Sabya Sachee
06:30 PM Support #3734 (New): bypass NID@157 fd wrkshp
1. Description of problems:NID not found in pay fixation
2. How it generates: Need to bypass NID from screen
3. So...
Sabya Sachee
06:27 PM Support #3733 (New): Wrong bank info entry
1. Description of problems:Wrong bank info entry
2. How it generates: lack of information/understanding about bank i...
Sabya Sachee
06:24 PM Support #3732 (New): accounting month not found@sfc Airforcee
1. Description of problems: accounting month not found
2. How it generates: Dont open Month
3. Solution:need to ope...
Sabya Sachee
01:54 PM Support #3730 (New): Budeget Checking problem in Bill entry screen @RDA Bogra
Description of problems : Budget partially checking in bill entry screen.
How it generates : Bill approval screen,...
Mossanna Argon
12:54 PM Support #3726 (New): Dr scroll imported double
1. Description of problems: Dr Scroll EFT File imported double
2. How it generates: debit scroll import advance scre...
Evan Sharif
12:52 PM Support #3724 (New): Gazetted officer Token Entry Problem at RDA Bogra

Description of problems : Token entry for pay bill gazetted menu.
How it generates : press save menu, error fo...
Mossanna Argon
12:24 PM Support #3711 (New): Budget Problem UAO Ukhia
1. Description of problems: Budget code not show in bill entry
2. How it generates: When bill entry
3. Solution : B...
Rony Md. Sohel Sharif Talukdar
12:23 PM Support #3710 (New): Discuss with DCA Khulna regarding march 2020 month close(All paypont)
1. Description of problems :Discuss with DCA Khulna regarding march 2020 month close
2. How it generates :
3. Solut...
Mossanna Argon
12:19 PM Feature #3709 (New): Month Close Problem (March-2020) at DCA Rangpur

Description of problems : Month close problem (March-2020) at DCA Rangpur.
How it generates : press Month close ...
Mossanna Argon
12:08 PM Support #3708 (New): NID by pass DCA Chittagong
1. Description of problems: NID does not Exist in Pay fixation
2. How it generates: When Master Data entry
3. Solut...
Rony Md. Sohel Sharif Talukdar
08:52 AM Feature #3707 (New): SRS of Timesheet Automation System
The SRS outlines the requirements and overall design of a system which will generate timesheet from Redmine Aminul Mohaimen

04/15/2020

11:32 PM Support #3706 (New): DAO Bogra, Debit Scroll Import
1. DAO Bogra, Dr Scroll EFT File imported double
2. After discussion Shakib Bhai tole me to contact Mr. Rumel
3. Af...
Ashiqur Rahman
11:29 PM Support #3705 (New): UAO Dhunut, Bogra Code block Mapping
1. UAO Dhunut, Bogra coding Block Mapping not found
1620412140287 economic code 3111316 & 3111335
2. Check it map i...
Ashiqur Rahman
11:29 PM Support #3704 (New): UAO Dhunut, Bogra Code block Mapping
1. UAO Dhunut, Bogra coding Block Mapping not found
1240209107932-3111301
2. Check it map it and solved
3. UAO DHu...
Ashiqur Rahman
11:27 PM Support #3703 (New): UAO Dhunut, Bogra Code block Mapping
1. UAO Dhunut, Bogra Coding Block Mapping not found
13002-224232200118534 -3111303
2. Permission it and solved.
3....
Ashiqur Rahman
11:26 PM Support #3702 (New): UAO Raiganj, SIrajganj, Month close problem (March'2020)
1. UAO Raiganj, Sirajganj Month CLose problem
found Unposted documents.......
2. Check it found unposted document, ...
Ashiqur Rahman
11:24 PM Support #3701 (New): UAO Nandigram, Bogra, Lonin Problem iBAS++
1. Problem to Login iBAS++
2. Solved
3. UAO Nandigram, Bogra
Ashiqur Rahman
11:23 PM Support #3700 (New): UAO Gouranadi, Barisal Bill Passing problem
1. UAO Gouranadi Bill Passing Problem Office Code 1370101-221000400362011
2. They missing office code 362011 after ...
Ashiqur Rahman
11:21 PM Support #3699 (New): UAO South Sunamganj, Bangla new Year Festival bill passing problem.
1. UAO South Sunamganj, Bill already payment this year as arear(Previous Year Bill)
2. After discussion Manjur Bhai ...
Ashiqur Rahman
11:19 PM Support #3698 (New): DAO Patuakhali, DDO Authorization Report
1. DAO Patuakhali, DDO Authorized But not found when bill posting
2. After checking Authorized but not approved stil...
Ashiqur Rahman
11:17 PM Support #3697 (New): DAO Natore, Book Transfer Economic code not found.
1. DAO Natore, Book Transfer Economic code not found
Office 1610204 132733 and Economic code 1423101, 1423102
2. Af...
Ashiqur Rahman
11:14 PM Support #3696 (New): UAO Kamarkhanda, Sirajganj, Bangla New Year Festival Bill Problem
1. UAO Kamarkhanda, Sirajganj Bangla New Year Festival Bill Passing Problem
2. Check and Solved.
3. UAO Kamarkhanda...
Ashiqur Rahman
11:12 PM Support #3695: UAO Singra, Natore, Give FET Permission.
1. UAO Singra, Natore Give EFT Permission(UAO)
2. SOlved
3. UAO Singra, Natore
Ashiqur Rahman
11:11 PM Support #3695 (New): UAO Singra, Natore, Give FET Permission.
Ashiqur Rahman
11:10 PM Support #3694 (New): UAO Sujanagar, Pabna Festival Bill Send but not found in Approval Screen.
1. UAO Sujanagar, Festival Bill not found at Approval Screen.
2. Schck and found
3. Solved
4. UAO Sujanagar, Pabna
Ashiqur Rahman
07:32 PM Bug #3689 (New): JCO OR'S Festival (eid ul fitor) bill submission.
1. Description of problems:JCO OR'S transfer to civil but JCO name shows at festival bill list.
2. How it generates...
Benamin Mukammel
07:21 PM Support #3688 (New): Bill Journal entry due to monthly accounts mismatch.
1. Description of problems: Bill Journal entry due to monthly accounts mismatch.
2. How it generates: Expenditure on...
Benamin Mukammel
07:12 PM Support #3686 (New): Month close(March) FC miscellaneous.
1.Description of problem:unposted data remains while closing a month(March).
2.How it generates: If unposted token,b...
Benamin Mukammel
07:07 PM Support #3685 (New): Religious Teacher (RT) পদবী IBAS এ নাই@56bengal
1. Description of problems: Religious Teacher (RT) পদবী IBAS এ নাই
2. How it generates:Development issues
3. Solut...
Sabya Sachee
07:07 PM Support #3684 (New): Religious Teacher (RT) পদবী IBAS এ নাই
1. Description of problems: Religious Teacher (RT) পদবী IBAS এ নাই
2. How it generates:Development issues
3. Solut...
Sabya Sachee
07:05 PM Support #3683 (New): Monthly accounts mismatch.
1.Description of problems:Area FC Navy khulna monthly accounts mismatch.
2.How it generates:Total expenditure of ec...
Benamin Mukammel
07:04 PM Support #3682 (New): DDO Open UAO Senbagh With Code Permission
1. Description of problems: Code not found in bill entry
2. How it generates: When Contigency bill entry
3. Solutio...
Rony Md. Sohel Sharif Talukdar
07:02 PM Support #3681 (New): Religious teacher (RT) - JSI তথ্য entry@157fdwrkshp
1. Description of problems:Religious teacher (RT) - JSI তথ্য entry Option IBAS এ নাই।
2. How it generates:Developmen...
Sabya Sachee
07:01 PM Support #3680 (New): Religious teacher (RT) - JSI তথ্য entry
1. Description of problems:Religious teacher (RT) - JSI তথ্য entry Option IBAS এ নাই।
2. How it generates:Developmen...
Sabya Sachee
06:58 PM Support #3679 (New): Not found in Festival list@45 MLRS Regt
1. Description of problems:
নিম্নবণির্ত সৈনিকগেনর মাসিক বেতন ও ভাতায় নাম রয়েছে কিন্তু ঊৎসব ভাতায় নাম নেই:
1222747 L...
Sabya Sachee
06:00 PM Support #3678 (New): Bangladesh Bank Sadarghat Debit Scroll Import
1. Bangladesh Bank Sadarghat March Month Debit Scroll Import (Cheque) done
2. PayPoint- DAO DHAKA
Sajan Das
04:29 PM Support #3673 (New): Debit Scroll Import (EFT)
1. Bangladesh Bank March Month Debit Scroll Import (EFT) done
2. Problems were mailed to Rumel Bhai
3. PayPoint...
Sajan Das
03:16 PM Support #3672 (New): Bangla New Year Allowance Problem
1. Description of problems- When the user wants to submit Bangla new allowance, they saw employee not found in the Ba... Sajan Das
03:09 PM Support #3671 (New): DDO User ID Creation
1. Description of problems- Need user-id for online staff bill

2. Solution- Created ddo user-id for online staff ...
Sajan Das
02:32 PM Support #3670 (New): Employee information not found when officer log in his online paybill ID
1. Description of problems: Employee information not found
2. How it generates: When officer login his/her online pa...
Evan Sharif
02:20 PM Support #3669 (New): i cant access to report.
1. Description of problems: i cant access to report.
2. How it generates: When click run report
3. Solution : DDO...
Evan Sharif
01:26 PM Support #3668 (New): Pensioner DDO Reactive issue
1. Description of problems: ডি এক্টিভেট করা DDO Pensiooner পুনরায় একটিভ করতে হবে। সিএএফও মহোদয়ের আইডি থেকে চেস্টা করা... Evan Sharif
01:11 PM Support #3667 (New): User Login ID- can not found all menu as a Upazilla accounts officer. @ UAO Digholia

Description of problems : User Login ID- can not found all menu as a Upazilla accounts officer. @ UAO Dighilia
H...
Mossanna Argon
12:25 PM Support #3666 (New): Dr scroll (Cheque) upload problem at DCA Rangpur
1. Description of problems: Debit Scroll Import but not Upload
2. How it generates: When Debit Scroll Import
3. Sol...
Mossanna Argon
12:16 PM Support #3665 (New): Debit Scroll Upload Problem at DCA Khulna
1. Description of problems: Debit Scroll Import but not Upload
2. How it generates: When Debit Scroll Import
3. Sol...
Mossanna Argon
12:09 PM Support #3664 (New): Loan Adjust ment of an officer pay bill @ RDA Bogra

Description of problems :Loan Adjust ment of an officer pay bill @ RDA Bogra
How it generates : N/A
Solution :...
Mossanna Argon
11:52 AM Support #3663 (New): Bangla New Year Allowance Problem
1. Description of problems- When the user wants to submit Bangla new allowance, they saw employee not found in the Ba... Sajan Das
11:42 AM Support #3662 (New): DCA chittagong Debit Scroll Upload Problem
1. Description of problems: Debit Scroll Import but not Upload
2. How it generates: When Debit Scroll Import
3. Sol...
Rony Md. Sohel Sharif Talukdar
11:37 AM Support #3661 (New): DDO ID open for online Staff bill submit UAO Baghaichhari
1. Description of problems: DDO ID Open
2. How it generates: N/A
3. Solution : DDO ID Open and Active
4. How can d...
Rony Md. Sohel Sharif Talukdar
11:13 AM Support #3660 (New): Code Permission UAO Manohorganj
1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ...
Rony Md. Sohel Sharif Talukdar
08:39 AM Feature #3659 (New): User Creation Screen Design Review
Reviewed and provided feedback to Jubaidul on User Creation Screen Design Aminul Mohaimen
08:30 AM Bug #3658 (New): Configuring 154 Army units for individual EFT payment
Aminul Mohaimen
08:27 AM Support #3657 (New): Coordinating Operations Team
Aminul Mohaimen
08:24 AM Support #3656 (New): EFT Information Collection for Consultants
EFT Sign-up Form developed, circulated among more than 60 consultants, help collected and follow-up, and compiled tho... Aminul Mohaimen
08:22 AM Feature #3655 (New): Blockchain Implementation for iBAS++ - reviewed
Reviewed the document prepared on Blockchain Implementation for iBAS++ and provided detailed feedback on how blockcha... Aminul Mohaimen
08:18 AM Feature #3654 (New): Religious Teacher Entry SRS
Collected information related to Religious Teacher of Army, collected JSI, its exact location for Religious Teacher i... Aminul Mohaimen
08:16 AM Feature #3653 (New): Summary level SRS for Fixed Value Supplier Payment Processing
Prepared a summary level SRS for Fixed Value Supplier payment processing. This SRS includes specification for supplie... Aminul Mohaimen
08:13 AM Support #3652 (New): Generate list of invalid accounts for Army
Prepared a list of more than 3200 bank accounts which have wrong name, bank branch or account number and sent to Army... Aminul Mohaimen
 

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