Implementation Support

04/13/2020

11:24 PM Support #3651 (New): UAO Amtali, Barguna Bangla New Year Festival Bill Problem

1. DDO sibmitted Festival Bill But UAO not found in Approval Screen
2. Solved.
3. UAO Amtali Ashiqur Rahman

11:22 PM Support #3650: DCA Barisal, Import and Upload Dr. Scroll

1. DCA Barisal Import and Upload Dr. Scroll month March'2020 All Dates.
2. Solved.
3. DCA Barisal Ashiqur Rahman

11:20 PM Support #3650 (New): DCA Barisal, Import and Upload Dr. Scroll

Ashiqur Rahman

11:20 PM Support #3649 (New): UAO Biswamvpur, Sunamganj, Open DDO

1. Open DDO Office code 1610306140423
2. Solved
3. UAO Biswamvpur, Sunamganj Ashiqur Rahman

11:18 PM Support #3648 (New): UAO Dhunut, Bogra, Open DDO

1. DDO Open Office code 1370301=224215400-351345
2. SOlved
3. UAO Dhunut, Bogra Ashiqur Rahman

11:17 PM Support #3647 (New): UAO Puthia, Rajshahi, Open DDO in Project code.

1. Open DDO Office code 1370301=224215400-351410
2. Solved
3. UAO Puthia, Rajshahi Ashiqur Rahman

11:15 PM Support #3646 (New): DAO Bhola, Challan Journal

1. DAO Bhola, Bank entry challan wrong code.
2. After Discussion Mr. Manjur Bhai tole them to Journal Entry
3. Solv... Ashiqur Rahman

11:13 PM Support #3645 (New): UAO Sherpur, Bogra, Interest on Gov. Employees Found Double.

1. UAO Sherpur, Bogra found Interest on Gov. Employee Double
2. Delete one code from DDO Coding block.1270401 139128... Ashiqur Rahman

11:11 PM Support #3644 (New): DAO Bogra Cr. Scroll Problem

1. DAO Bogra, Cr. Scroll Problem dated: 22/03/2020
2. Solved
3. DAO Bogra Ashiqur Rahman

11:10 PM Support #3643 (New): DCA Rajshahi Dr. Scroll Problem Month March'2020

1. DCA Rajshahi Dr. Scroll Problem Month March'2020 Dated: 10/03/2020, 30/03/2020 and 31/03/2020
2. Solved
3. DCA R... Ashiqur Rahman

11:07 PM Support #3642 (New): UAO Sariakandia, Bogra DDO Coding Block Mapping

1. UAO Sariakandia, Bogra coding block permission. Office code
1300203-224232200-118539-3111303
2. Solved
3. UAO S... Ashiqur Rahman

11:05 PM Support #3641 (New): UAO Kalapara, Patuakhali EFT Message Problem.

1. UAO Kalapara, Patuakhali user EFT Message not found.
2. Solved
3. UAO Kalapara, Patuakhali Ashiqur Rahman

09:09 PM Support #3606 (New): Monthly accounts of FC Pay 2

1.Description of problems: On detail schedule report payment amount of march is not correct for MODC (1190915104384) ... Benamin Mukammel

09:00 PM Support #3596 (New): Self registrtion problem for defense officer.

Description of problems:while doing self registration an error massage shows "user information not found"
How it gen... Benamin Mukammel

08:42 PM Support #3595 (New): Debit scroll /Credit scroll roll back.

Description of problems:wrong dr/cr file send by bank.
How it generates:By importing wrong dr/cr file to following ... Benamin Mukammel

07:37 PM Support #3594 (New): Wrong bank info entry

1. Description of problems:Wrong bank info entry
2. How it generates: lack of information/understanding about bank i... Sabya Sachee

07:36 PM Support #3593 (New): self id related

1. Description of problems: need to updated mobile no
2. How it generates: mobile no is not found at self id
3. Sol... Sabya Sachee

07:34 PM Support #3592 (New): Individual EFT Issues

1. Description of problems: Individual EFT Issues
2. How it generates: lack of information/understanding about bank ... Sabya Sachee

07:33 PM Support #3591 (New): Individual EFT Issues

1. Description of problems: Individual EFT Issues
2. How it generates: lack of information/understanding about bank ... Sabya Sachee

07:32 PM Support #3590 (New): wrongly submitted Demand cancellation Request@155 fd wrkshp

1. Description of problems:Demand cancellation Request
2. How it generates:They Wrongly submitted demand(salary+fes... Sabya Sachee

07:26 PM Support #3589 (New): Individual EFT Issues

1. Description of problems: Individual EFT Issues
2. How it generates: lack of information/understanding about bank ... Sabya Sachee

07:24 PM Support #3588 (New): Individual EFT Issues

1. Description of problems: Individual EFT Issues
2. How it generates: lack of information/understanding about bank ... Sabya Sachee

07:22 PM Support #3587 (New): Not found in Festival list

1. Description of problems:
নিম্নবণির্ত সৈনিকগেনর মাসিক বেতন ও ভাতায় নাম রয়েছে কিন্তু ঊৎসব ভাতায় নাম নেই:
... Sabya Sachee

07:15 PM Support #3586 (New): Wrong bank info Related

1. Description of problems:Wrong bank info entry
2. How it generates: lack of information/understanding about bank i... Sabya Sachee

07:13 PM Support #3585 (New): staff issues@PP&A

1. Description of problems:Mess waiter পদবী IBAS এ নাই& Religious teacher (RT) - JSI তথ্য entry Option IBAS এ নাই।
2... Sabya Sachee

07:12 PM Support #3584 (New): Individual EFT Issues

1. Description of problems: Individual EFT Issues
2. How it generates: lack of information/understanding about bank ... Sabya Sachee

07:09 PM Support #3583 (New): Post not found+RT Issues@56 Bengal

1. Description of problems:Mess waiter পদবী IBAS এ নাই& Religious teacher (RT) - JSI তথ্য entry Option IBAS এ নাই।
2... Sabya Sachee

05:35 PM Support #3566: Approved bill cancellation problem at DCA Khulna

** Dev Issue Found:
1. Document Line unstable state regarding debit credit.
2. Audit trail found invalid status (bi... Shakib Ibn Daud

12:04 PM Support #3566 (New): Approved bill cancellation problem at DCA Khulna

1. Description of problems : Approved bill cancellation problem at DCA Khulna: token number : 126596
2. How it gener... Mossanna Argon

05:22 PM Support #3582 (New): Discuss with DCA Rangpur regarding march 2020 month close(All paypont)

1. Description of problems :Discuss with DDCA Rangpur regarding march 2020 mo... Mossanna Argon

05:19 PM Support #3581 (New): User ID mapping with post at UAO Chirirbandar

1. Description of problems :user post role self bill entry.
2. How it generates : N?A
3. Solution : Mapping with c... Mossanna Argon

01:50 PM Support #3580 (New): DAO user id problem DAO Coxsbazar

1. Description of problems: Accounts officer create two user ID
2. How it generates: N/A
3. Solution : One Id Deact... Rony Md. Sohel Sharif Talukdar

01:38 PM Support #3579 (New): online user problem UAO Kawkhali

1. Description of problems: Information not found
2. How it generates: When login
3. Solution : user id and NID map... Rony Md. Sohel Sharif Talukdar

01:28 PM Support #3578 (New): online Staff Festival bill submission Problem

1. Description of problems: Online bill submission Problem
2. How it generates: When online staff festival bill subm... Rony Md. Sohel Sharif Talukdar

01:11 PM Support #3577 (New): Online Festival Bill Coding Block Problem (Sutrapur sub registry office)

1. Description of problems: Officer cannot submit festival bill because error 'Coding block not found'
2. How it gen... Evan Sharif

01:05 PM Support #3576 (New): Online Festival Bill Coding Block Problem (Uttora sub registry office)

1. Description of problems: Officer cannot submit festival bill because error 'Coding block not found'
2. How it gen... Evan Sharif

01:01 PM Support #3575 (New): Bangla New Year Allowance Problem

1. Users can't get Bangla new year allowance amount. Because of user-id post and NID post is different.
2. Updated... Sajan Das

12:46 PM Support #3573 (New): DLR Achievement Status - March 2020

Aminul Mohaimen

12:43 PM Support #3572 (New): new user id create but All DDO not Mapping UAO Roangchori

1. Description of problems: All DDO not found in bill entry
2. How it generates: When Token and bill entry
3. Solut... Rony Md. Sohel Sharif Talukdar

12:39 PM Support #3571 (New): Budget Problem UAO Megna, UAO Debirdar and 20+ Accounts Office

1. Description of problems: Code not found in bill entry
2. How it generates: When bill entry organaization code not... Rony Md. Sohel Sharif Talukdar

12:29 PM Support #3570 (New): By pass NID in Pay fixation UAO Sorail

1. Description of problems: Army officer master data not entry
2. How it generates: When master data entry
3. Solut... Rony Md. Sohel Sharif Talukdar

12:10 PM Support #3569 (New): Adding Menu in user id UAO Pekua officer

1. Description of problems: EFT menu not Found upazila accounts officer
2. How it generates: N/A
3. Solution : Mapp... Rony Md. Sohel Sharif Talukdar

12:09 PM Support #3568 (New): Code Block not found

1. 1270208141241 (National Institute of Laboratory Medicine and Referral Centre, Sher-E-Bangla Nagar, Dhaka) new offi... Sajan Das

12:08 PM Support #3567 (New): UNPOSTED DATA REMAINS FOR THE SELECTED FISCAL_PERIOD AND PAY POINT, cannot close

1. Description of problems: can not close moth due to unposted data remains
2. How it generates: When officer pres... Evan Sharif

11:59 AM Support #3565 (New): Online Staff Bill DDO open DAO Coxs Bazar

1. Description of problems: New DDO Open for online Staff bill entry
2. How it generates: N/A
3. Solution : DDO ID ... Rony Md. Sohel Sharif Talukdar

11:53 AM Support #3564 (New): Budget Problem DAO Noakhali

1. Description of problems: Code not found in bill entry
2. How it generates: When bill entry
3. Solution : Budget ... Rony Md. Sohel Sharif Talukdar

11:48 AM Support #3563 (New): Festival Bill Approve Problem UAO Chandanaish

1. Description of problems: Festival Bill Approve Problem
2. How it generates: When bill approved
3. Solution : No ... Rony Md. Sohel Sharif Talukdar

11:46 AM Support #3562 (New): Dr scroll (Cheque) upload at DCA Khulna

1. Description of problems : Dr scroll (Cheque) upload at DCA Khulna - March -2020(4/03/2020,05/03/2020)
2. How it g... Mossanna Argon

11:40 AM Support #3561 (New): After study deputation, my basic pay show 15495tk. So, I can not submit my bill.

1. Description of problems: After study deputation, my basic pay show 15495tk. So, I can not submit my bill.
2. How ... Evan Sharif

11:35 AM Support #3560 (New): UAO Shahazadpur, Sirajganj, Open DDO

1. UAO Shahazadpur, Sirajganj Open DDO. Office code 1370301-224215400 351418
2. Solved.
3. UAO Shahazadpur, Sirajganj Ashiqur Rahman

11:19 AM Support #3559 (New): DDO Open UAO Manohorganj With Code Permission

1. Description of problems: New Code open classification team then DDO open
2. How it generates: N/A
3. Solution : ... Rony Md. Sohel Sharif Talukdar

11:17 AM Support #3558 (New): allowance cannot be more than 60% of the basic pay

1. Description of problems: I am on Study Leave with half average pay. But when I click on 'Submit' the bill, it show... Evan Sharif

11:07 AM Support #3557 (New): Economic Code Permission UAO Longadu

1. Description of problems: Code not found in bill entry
2. How it generates: When officer and staff bill entry
3. ... Rony Md. Sohel Sharif Talukdar

11:02 AM Support #3556 (New): Payfixation menu can not find UAO Gobindaganj

1. Description of problems : user ID: mhadiurr, can not find fixation menu.
2. How it generates : after login
3. So... Mossanna Argon

10:40 AM Support #3555 (New): Online festival bill submission problem @ DCA Khulna

1. Description of problems : Online festival bill submission problem ()
2. How it generates : when user submit festi... Mossanna Argon

10:38 AM Support #3554 (New): i dont recieve any bangla noboborsho bill 2019-2020 (CAO Health)

1. Description of problems: User submit his bill but Accounts office did not receive the bill
2. How it generates: ... Evan Sharif

10:16 AM Support #3553 (New): Online Festival Bill Coding Block Problem (Tejgaon Sub register office)

1. Description of problems: Officer cannot submit festival bill because error 'Coding block not found'
2. How it gen... Evan Sharif

10:12 AM Support #3552 (New): Month Closed Problem DAO Chandpur

1. Bill Remains Problem
2. Check It and Solved
3. DAO chandpur Rony Md. Sohel Sharif Talukdar

10:11 AM Support #3551 (New): Credit Scroll Journal Problem DAO Lakshmipur

1. Credit Scroll Journal
2. Advice DAO
3. DAO Lakshmipur Rony Md. Sohel Sharif Talukdar

10:11 AM Support #3550 (New): DDO Staff bill Problem UAO Sitakundu

1. Token Not Found
2. Advice Uao Sitakundu
3. UAO Sitakundu Rony Md. Sohel Sharif Talukdar

10:10 AM Support #3549 (New): Report Show Problem UAO Motlab

1. Advice Report Show Problem
2. Needed Browser update problem
3. UAO Motlab Rony Md. Sohel Sharif Talukdar

10:10 AM Bug #3548 (New): Report Show Problem UAO Motlab

1. Advice Report Show Problem
2. Needed Browser update problem
3. UAO Motlab Rony Md. Sohel Sharif Talukdar

10:09 AM Support #3547 (New): GPF Opening Balance By pass DAO Khagrachhari

1. GPF Bill Entry Problem
2. Token No: 017796
3. By pass GPF Opening Balance
4. DAO Khagrachhari Rony Md. Sohel Sharif Talukdar

10:09 AM Support #3546 (New): Code Permission DAO Khagrachhari

1. Bill Entry Problem
2. Needed Code Permission 3111316
3. DAO Khagrachhari Rony Md. Sohel Sharif Talukdar

10:07 AM Support #3545 (New): Delete Credit Scroll UAO Ukhai

1. Wrong Date import
2. Date 03.03.2020
3. UAO Ukhia Rony Md. Sohel Sharif Talukdar

10:00 AM Support #3544 (New): Month Close unposted data remains (CGDF)

. Description of problem:unposted data remains while closing a month.
2. How it generates: If unposted token,book ad... Benamin Mukammel

09:56 AM Support #3543 (New): Returned EFT retransmit isssue.

1.Description of problems:Returned EFT reorder entry and re-transmit issue.
2. How it generates:If bank related info... Benamin Mukammel

09:54 AM Support #3542 (New): JCO OR'S Festival (eid ul fitor) bill submission.

1.Description of problems:Those who will not get festival bonus but in unpressed festival report they are included.Ne... Benamin Mukammel

09:44 AM Support #3533 (New): Month Close issues.

1. Description of problems: informing to close month
2. How it generates: Month is Open
3. Solution: Informed Accor... Sabya Sachee

09:43 AM Support #3532 (New): Staff Bill Processing issues@157 Fd Wksp EME

1. Description of problems:Mess waiter পদবী IBAS এ নাই& Religious teacher (RT) - JSI তথ্য entry Option IBAS এ নাই।
2... Sabya Sachee

09:42 AM Support #3531 (New): Wrong Retirement Entry issues

1. Description of problems: Wrong Retirement Entry issues
2. How it generates: Retirement date is Wrong
3. Solution... Sabya Sachee

09:42 AM Support #3530 (New): Profit intimation related confusion of wari Post office

1. Description of problems: Profit intimation related confusion
2. How it generates:They are confused to do profit i... Sabya Sachee

09:40 AM Support #3526 (New): Individual EFT Issues of a unit

1. Description of problems: Individual EFT Issues
2. How it generates: lack of information/understanding about bank ... Sabya Sachee

09:40 AM Support #3525 (New): Individual EFT Issues of a unit

1. Description of problems: Individual EFT Issues
2. How it generates: lack of information/understanding about bank ... Sabya Sachee

09:39 AM Support #3522 (New): Individual EFT Issues of 27RE

1. Description of problems: Individual EFT Issues
2. How it generates: lack of information/understanding about bank ... Sabya Sachee

04/12/2020

12:10 AM Support #3455 (New): JCO ORS individual EFT

1.Description of problems:JCO ORS individual EFT related information and query.
2.How it generates:Lack of informati... Benamin Mukammel

08:58 PM Support #3393 (New): Can not submit pay bill due to registered by two NID (UAO Golapganj)

1. Description of problems: Can not submit pay bill due to registered by two nid
2. How it generates: When office tr... Evan Sharif

08:54 PM Support #3392 (New): Online Festival Bill Coding Block Problem (CAO Law)

1. Description of problems: Officer cannot submit festival bill because error 'Coding block not found'
2. How it gen... Evan Sharif

08:51 PM Support #3391 (New): GPF code blocking not found (dao sunamganj)

1. Description of problems: New sub register office of dao sunamganj not found GPF code.
2. How it generates: When T... Evan Sharif

08:46 PM Support #3390 (New): Online Festival Bill Coding Block Problem (cao education / research center )

1. Description of problems: Officer cannot submit festival bill because error 'Coding block not found'
2. How it gen... Evan Sharif

08:32 PM Support #3388 (New): Approved bill cancel not working

1. Description of problems: Officer cannot cancel approved bill because error 'ora 20001 ..'
2. How it generates: Wh... Evan Sharif

07:37 PM Feature #3373 (Resolved): Accounts summary report inconsistencies with EFT disbursed

Aminul Mohaimen

02:31 PM Feature #3373 (Resolved): Accounts summary report inconsistencies with EFT disbursed

Aminul Mohaimen

05:48 PM Support #3387 (New): Bangladesh Bank Debit Scroll Import

1. Bangladesh Bank March Month Debit Scroll Import (CHEQUE) done
2. 05.03.2020, 08.03.2020, 12.03.2020, 22.03.2020... Sajan Das

05:29 PM Support #3386 (New): March Month Close

1. Already Called 24 CAFO for month close
2. 8 CAFO closed their March month accounts.
3. CAFO Education and CA... Sajan Das